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APS Managing Principal

Date:  Jun 12, 2022

Munich, BY, DE

Requisition ID:  31802

About the Requirements

  • Successfully completed studies as a computer scientist or electrical engineer with very good knowledge of computer science or comparable knowledge or comparable professional experience
  • At least 10 years of professional experience in IT program and project management 
  • At least 5 years of experience as cost center manager with more than 40 employees and sales responsibility > € 15million
  • Proven experience in contract law
  • Proven experience in C-level communications with Enterprise clients.
  • Proven experience in risk and escalation managementDesirable are certifications in Agile Project Management as well as ITIL
  • Very good knowledge in business development and partner management
  • Good knowledge of business communications solutions is desirable
  • High customer orientation and service mentality
  • Business fluent in German and English
  • Distinct management competence
  • High degree of independence and commitment
  • Interest in working in international teams and the associated willingness to travel
  • Excellent cross-functional collaboration skills
  • Confident handling and communication with all hierarchical levels 
  • High reliability  
  • Experience in the implementation of change management processes (critically questioning existing structures and processes and changing them sustainably)

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at

About the Responsibilities

  • Have the ability to provide functional and disciplinary leadership to program and project management staff as well as product specialists to architect, implement, and consult on Avaya solutions with enterprise and global key accounts
  • In doing so, you and your department will ensure that the specified targets are met on time and within budget in order to achieve the margin targets
  • You plan ahead and ensure the appropriate assignment of your employees to projects with your team
  • You drive the continuous improvement process and ensure high productivity as well as outstanding customer satisfaction
  • You develop our service delivery and development partners into a partner eco system that offers real added value for customers. 
  • As part of the management team, you will make a significant contribution to achieving the goals of the Central Europe region
  • You are responsible for the revenues from project deliveries as well as the successful acceptance of customer projects
  • You report directly to the Head of Professional Services Germany
  • You will ensure effective collaboration with other AVAYA functions and organizations such as Sales, Consulting, Finance or Sales Engineering.


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at