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Named Account Manager

Date:  Dec 21, 2021

Moscow, MOW, RU

Requisition ID:  31400

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity


Avaya is expanding our investment in this important sector of the market. This is a key position and the successful candidate will be focused on maximizing booking and revenues for Avaya’s market leading portfolio of Cloud products and services.

About the Responsibilities

•    Sells products and/or services to end-user customers in assigned major and/or strategic accounts.
•    Maintains full accountability for assigned accounts and protects the strategic interests of Avaya and the customer by advocating for the customer and maintaining a high level of customer satisfaction.
•    Penetrates and grow existing assigned account(s) to broaden Avaya’s footprint beyond traditional telephony through the introduction of new solutions and applications.
•    Demonstrates expert-level industry knowledge and excellent business acumen with proven ability to recommend creative and insightful solutions that align to defined customer business priorities.
•    Leads detailed account planning process across portfolio of accounts and prioritize selling activity to generate maximum revenue in accordance with the local account segmentation model.
•    Work closely with Service Team and Channel Partners to drive booking and revenues for our Russia business.
•    Execute the opportunities through project scoping, bid response and portfolio positioning.  
•    Be based in Moscow but will be expected to travel in support of Sales opportunities across Russia.  
•    Maintain relationship with existing customers for repeat business. 
•    Provide timely feedback to the sales personnel regarding their sales performance.

Long Description

The successful candidate will have the following attributes and experience:

•    Have 7+ years experience in competing and winning business communications deal with business lead propositions
•    Solid solution selling experience across industry
•    Strong knowledge of the Avaya portfolio of products and services 
•    Have worked successfully in a multi-cultural team.
•    Fluent to business level in written and oral English and Russian.
•    Be available to travel for business purposes across Russia.




7+ Years of Experience


Bachelor degree or equivalent experience
Master Degree is preferred


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).