US Indirect Tax Senior Accountant

Date:  Feb 19, 2024

Morristown, NJ, US

Requisition ID:  35739

About Avaya

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering #Experiences that Matter.

Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success.

We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility.

We aren’t just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We’re seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya.


This is an integral role, with the key focus on US indirect tax matters, including S&U, property taxes, and regulatory taxes.  The position may have the ability to work on a hybrid schedule.  Applicants should be within 40 miles of our office in Morristown, NJ.


Core responsibilities:


  • The prime focus of this role will be US S&U, with additional responsibility for US property taxes and US Federal & State Regulatory Taxes.
  • The Senior Indirect Tax Accountant will be responsible for the accurate and timely filing of all US indirect tax compliance, including sales & use tax, personal property tax and US regulatory taxes (filings undertaken by 3rd party providers).
  • Data management, including reconciling various sales tax reports with monthly sales data and general ledger; perform journal entries related to indirect taxes.
  • Maintain and improve processes, policies and guidelines to manage indirect tax risks & compliance.
  • Management of the indirect tax exemption certificate processes (work undertaken by Avaya Customer Master Data team).
  • Assist with S&U tax audits, including collating and reviewing information requested by tax auditors.
  • Investigate and resolve indirect tax notices.
  • Providing business support on indirect tax matters (e.g. taxation of new offerings, customer/supplier queries).
  • Prepare the Company’s S&U reconciliations and indirect tax reserve analysis on a quarterly basis.
  • Collation and review of Avaya information for State business licenses (filings undertaken by 3rd party provider).
  • Coordinate tax payments on behalf of the Avaya tax department.
  • Support indirect tax system changes (including Vertex)


The successful candidate must be inquisitive, enthusiastic, enjoy working hard and being continually challenged, demonstrate sound judgment and have the ability to collaborate cross-functionally with people at all levels inside and outside Avaya.

Core skills & experience:

Strong written and oral communication skills

Organized, analytical and a team player

Proficiency with Microsoft Word and Excel

Proven ability to prioritize, problem solve, make recommendations and implement solutions

US sales & use indirect practical and technical tax expertise (3-5+ years of experience preferred)

Experience with automation of indirect tax processes (preferred)

US Telecoms Tax experience (preferred)

College degree in Finance/Accounting related discipline (preferred); Additional years of work experience may be considered in lieu of degree

Experience with Vertex & SAP (preferred)


The pay range for this opportunity is from $97,300 to 131,350 + target sales incentive + benefits

This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.


5 - 8 Years of Experience


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at #LI-LD1