Human Resources Transformation Specialist

Date:  Dec 2, 2023

Carmel, IN, US

Requisition ID:  36025

About Avaya

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering #Experiences that Matter.

Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success.

We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility.

We aren’t just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We’re seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya.


As a Human Resources Transformation Specialist at Avaya, you will play a pivotal role in driving and implementing transformative initiatives within the Human Resources department. This role involves collaborating with cross-functional teams to design, develop, and execute strategic HR programs and processes that enhance organizational effectiveness, employee experience, and overall HR efficiency.


Key Responsibilities:


•    Process Design and Improvement:
•    Conduct research and analysis to identify industry best practices and emerging trends in HR transformation.
•    Lead the redesign and optimization of HR processes and workflows to increase efficiency and effectiveness.
•    Identify opportunities for automation and implement technology solutions to streamline HR operations.


Change Management:


•    Develop and execute change management plans to ensure successful adoption of new HR processes and technologies.
•    Work closely with HR business partners to communicate changes and address employee concerns. Design and deliver training programs to ensure HR staff and other stakeholders are proficient in new processes and technologies.
•    Create user guides and documentation to support the implementation of HR transformation initiatives.


Data Analysis:


•    Utilize data and analytics to assess the impact of HR initiatives, identify areas for improvement, and make data-driven recommendations.
•    Monitor key performance indicators related to HR transformation and report on progress to leadership.




•    Work closely with IT, finance, and other relevant departments to integrate HR processes with overall organizational systems and strategies.
•    Collaborate with external vendors and consultants as needed for specific HR transformation


  • 5+ years of experience in HR, with a focus on HR transformation, process improvement, or change management.
  • Bachelor’s Degree in human resources or business analytics preferred
  • Analytical mindset with the ability to gather and interpret data to drive informed decisions
  • Ability to work independently, manage multiple projects and meet deadlines in a fast paced environment
  • Strong project management skills with the ability to manage multiple initiatives simultaneously.
  • Excellent communication and interpersonal skills.
  • Demonstrated proficiency in HR technology and data analytics.
  • Knowledge of relevant laws, regulations, and compliance requirements related to HR practices

Proficiency in Microsoft office suite with advanced level excel skills


The pay range for this opportunity is from $121,300 to $163,800 + performance-related bonus + benefits

This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at #LI-LD1