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HR Operations Mgr


Morristown, NJ, US

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

Manages all human resources operation and administration including the Global Employee Service Centers, training operations and workforce reporting.  Responsibilities may include but are not limited to employee care for instance compliance with local country laws and regulations, compliance with international benefits plans, timely and accurate payroll processing, training program administration for instance billing, session logistics and course registration or human capital data management and analysis for instance headcount reporting.  Provides guidance and support to the management team in their pursuit of development opportunities by providing tools, suggestions, and learning opportunities to meet employee career goals. Manages projects, processes, or programs within scope linking to business initiatives. Manages the process support for any of the following: new hire employment administration; personnel administration; organizational/position management; officer and executive data administration; international HR data information management; union-represented employee data administration; and mergers and acquisition information management. Work is completed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems.


 Ideal candidate should have an HR-MIS background and should be able to do a GES ( Global Employee Service center)  facilitation function which will include the knowledge of global background screening (HireRight)



Microsoft office – excel/advanced excel – Word, PowerPoint, Access.

  • HRIS systems like SAP (SuccessFactors)
  • Macros
  • Visualization tools like Power BI, Tableau etc.


5 - 7 Years of Experience
Preferred Certifications

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf

Nearest Major Market: New Jersey