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Acquisition Account Manager III


Minneapolis, MN, US

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

This newly created position is focused on penetrating and landing net new customers in the Fortune 500 segment.  The account list is comprised of named accounts headquartered in the 14-State Central Region that are not leveraging Avaya solutions today.  The role will be supported by an extensive team of experts in Avaya’s diverse solution-set as well as executive management to optimize the chances of success  This is a very visible role so the individual must relish the spotlight.  The job requirements include:


  1. A professional demeanor and experience talking to Fortune 500-size customers
  2. Collaboration and team-oriented skills are a must, including fully leveraging the entire team of internal specialists and executive management
  3. Proven experience with a direct selling model (i.e. no reseller involvement)
  4. Proven experience with Line of Business penetration and how to maneuver thru a corporate hierarchy
  5. Thorough knowledge of question-led selling skills that are focused on business outcomes
  6. Knowledge of financial modeling tools like ROI and TCO and how to explain them
  7. Knowledge of OPEX models and selling Cloud and/or “as-a-Service” solutions is preferred
  8. A working knowledge of contact center functionality including ACD/CTI/IVR/Omnichannel/Reporting
  9. A working knowledge of both IP telephony and Unified Communications
  10. An understanding of UC/CC roles and job functions within accounts
  11. Willingness and ability to travel to meet customer stakeholders around the United States
  12. Dedicated workspace at home and ability to work in a self-directed fashion to optimize productivity

 Candidates in Columbus, OH and Minneapolis, MN will be considered.

8 - 12 Years of Experience
Bachelor degree or equivalent experience

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf #LI-HK1

Nearest Major Market: Minneapolis