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IT Architecture Sr Manager

Date:  Jan 1, 2022

Miami, FL, US

Requisition ID:  31675


Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.


The Sr. Manager of IT Architecture will be responsible for Avaya’s global network design in addition to supporting the implementation of the proposed design when required. Following industry best practices; The Sr. Manager will be responsible for leading the design team and providing design solutions for varying project sizes and complexity.

The role will be responsible for Avaya’s enterprise network infrastructure design as well as Avaya’s OneCloud infrastructure design which supports Avaya’s Unified Communication and Contact Center cloud customers.

To be successful in this role you will be required to work independently while, enabling and coaching members of the IT Architecture team and as well as providing support and directive to the implementation engineers and other Avaya business units such as R&D and Product Management when required.


  • Recommend and Develops IT Architectural solutions across the enterprise (Avaya Enterprise network and Avaya One Cloud – AOC )
  • Lead a team of solution architects responsible for enterprise-wide solution design and deployment.
  • Provides advance technical guidance in the development of network architecture and troubleshooting
  • Support a team of network engineers as it relates to solution deployment as required.
  • Research and evaluate new products, services and technologies that could help improve performance, availability, manageability creating a positive impact on all stakeholders.
  • Lead the development and documentation of enterprise design standards and best practices



  • Solutions design architect – experience designing solutions in complex large scale (WAN/LAN) environments
  • Expert level knowledge in BGP and OSPF
  • Expertise in IP network (routing & switching, network protocols, Firewalls, SDWAN, SDN, data center networks, load balancers, DNS)
  • Experience in troubleshooting large scale complex network (LAN and WAN)
  • Automation - Perl, TCL or Python scripting desired



  • Bachelor’s degree in computer science or related field required
  • 15 plus years of hands-on enterprise class network related experience
  • 5 years plus enterprise class lead solutions design Architect
  • Cisco CCIE certification in routing and switching desired
  • CISSP or other security related certification a plus
  • Cloud experience required (AWS, Azure or GCP)


7 - 10 Years of Experience


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at https://www.avaya.com/en/privacy/policy/ and applicable Privacy Statement relevant to this job posting accessible at https://www.avaya.com/en/documents/info-applicants.pdf. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf

Nearest Major Market: Miami