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APS Senior Project Manager

Date:  Jun 10, 2022

Mexico City, MEX, MX

Requisition ID:  32849

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at

About the Role

Oversees and manage large and complex provisioning projects (multi-million dollar projects) including installations or systems additions. Provides total project leadership and is directly accountable for the project team's performance. 
Team building, negotiation, and conflict management skills are required. Defines the goals and objectives for one or more functional business units teams. Work is performed with minimal direction and reviewed by senior management. Anticipates and identifies complex business needs and recommends solutions to complex problems.

About the Responsibilities

  • Responsible for planning activities to define milestones and reserve resources
  • Coordinate with multiple vendors/services providers
  • Coordinate project activities and contractual compliance
  • Manage Customer satisfaction
  • Maximize profitability of project
  • Manage project risks and remediation strategies
  • Lead several team members of different lines of business during the execution of the Project/Program

About the Requirements


  • Proven experience in Project and Program Management in the telecommunications industry
  • Strong leadership and demonstrable results in leading complex projects
  • Experience with projects in cloud-based environment
  • Experience working with multinational and remote teams and executing projects abroad



  • Very good communication in both English and Spanish
  • Very good presentation skills
  • Proficiency with Microsoft project and Microsoft Office
  • Good knowledge about Cloud based environments
  • Work in collaboration with the several team members
  • Being accountable with the project success



  • Full time dedication to the projects being managed
  • Being flexible about working hours
  • Presential and remote work 



  • Bachelor's degree or equivalent experience
  • PMI PMP certified
  • Knowledge about Itil and Scrum methodologies


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at