Product Manager
Markham, ON, CA
About Avaya
About the Opportunity
The Product Manager will manage a specific product running their area of responsibility like a business. Owns accountability for the financial success of a product. Acts as the voice of the customer, engaging with external customers and translating their needs into financially viable solutions. Applies a balance of technical and business/market expertise to create products that address customer needs, complement the company's product/solution portfolio and contribute to the company’s financial success. Builds connections across functions with internal stakeholders, such as engineering, program management, marketing, go-to-market, services, sales, learning and operations so that the product is absorbed quickly by the market and is a success overall. Acts as a technical advisor for a specific product. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Senior management may assign work and resolve problems. Work is performed with minimal direction and reviewed by senior leadership. Provides solutions to a diverse range of complex problems.
To be successful in the role the candidate needs to be a self-starter filling in white space around the formal process driving the business forward.
#Li-NA1
About the Responsibilities
Product Manager for B2B SaaS based offer, Avaya Spaces
Work closely with R&D, prioritizing / grooming backlog, daily stand-ups
Work closely with cross functional counterparts to drive alignment; marketing, IT, sales, legal, etc..
Work closely with leadership to align efforts towards strategic objectives
Identify strategic opportunities to position the business for success
Move the business into the future accelerating opportunity’s through to sales
Listening to the customer voice and advocating this into the solution
Overseeing development team through delivery of objectives
Ensuring extended teams are aligned and delivering into the vision including marketing, sales, customer success, IT, support and partners
About the Experience
Junior or current product manager, looking to develop further in a high paced SaaS environment
Experience in a product-led B2B SaaS offer preferred
- Soft skills required to be successful in the role and in Avaya, in line with our five key cultural principles of trust, empowerment, teamwork, simplicity and accountability
- Technical confidence
- Influencing teams with vision for success
- Researching market to ensure a clear direction of the solutions
- In addition to solid communication skills, candidates must also possess excellent interpersonal skills to effectively influence and lead the people they work with. From customers to stakeholders to team members, product managers are regularly trying to get others on board with their product vision. Good interpersonal skills for product managers to have include presentation, emotional intelligence, active listening, collaboration and negotiating skills
- Candidates need to objectively enforce prioritization to successfully complete tasks and meet goals and deadlines. Good prioritization skills ensure that all team members are always working on what's most important at the time and keep the project moving along smoothly and in the timeline requirements.
Education
Preferred Certifications
Footer