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Territory Account Manager


Kiev, UA

Requisition ID:  27070
About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Job Information

Job ID: 27070

Job Description

About the Role
There has never been a better and more exciting time to join Avaya. We are a recognized global market leader in delivering innovative, next-generation Customer Experience and Digital Transformation communications solutions, be they cloud, hybrid or traditional on-premise deployments, that empower our customers to be more agile, productive and efficient, enabling them to differentiate in the quality of service they can provide to their clients.

As part of Sales Team, the Territory Account Manager has responsibility for all sales activity and pipeline development within their respective region or customer segment. He will focus on engaging existing Avaya accounts to ‘defend, grow and innovate’ across our large incumbent install base as well as being highly proactive in profiling, prospecting and winning new logo customer opportunities to drive sales growth, market share and brand awareness. Working collaboratively with internal ‘virtual teams’ and Avaya’s partner community is essential to success with excellent interpersonal, relationship building and presentation skills a must.

•    Proactively engages with existing Avaya customers to ensure on-going relationships are maintained, developed and we consistently drive innovation and business transformation.
•    Operates with ‘hunter’ mentality to identify, profile and develop new logo accounts
•    Manage and develop the growth of accounts (existing and new logo targets) demonstrating high sales activity and customer facetime
•    Position the full value of Avaya’s market leading customer experience and digital transformation solutions with the ability to articulate how Avaya differentiate in the marketplace with focus on the healthcare, finance and utilities segments
•    Always ensure customer centric attitude, acting as Avaya brand ambassador to become trusted advisor within customer
•    Drive demand-generation activities together with internal marketing and partner community to impact territory, win new business and growth presence/market share
•    Strategic alignment, engagement and account planning with key partners to best drive and deliver sales growth within territory, working collaboratively with Channel Account Managers and wider virtual teams
•    Demonstrate experience hitting target, managing complex sales cycles and ensuring customer and partner satisfaction
•    Develop a wide network in every customer, with our key partners and within Avaya

The successful candidate will have the following attributes and experience:
•    Solid experience in competing and winning business communications deal with business lead propositions.
•    Solid solution selling experience across industry
•    Knowledge of the Avaya portfolio of products and services
•    Have worked successfully in a multi-cultural team.
•    Fluent to business level in written and oral English.
•    Be available to travel for business purposes across Baltics region
•    Shows a winning attitude and is a great team-worker
•    Good interpersonal and influencing skills, with experience working in a multi-cultural organization.
•    Self‐starter with ability to manage resources and time to complete tasks to objectives.

5 - 8 Years of Experience
Bachelor degree or equivalent experience
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).