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Channel Commercialization Senior Manager

Date:  Jun 11, 2021

Virtual Office, MA, US

Requisition ID:  30201

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

This role provides an opportunity to guide and execute channel sales strategy for the Americas. This role will act as the overall point person for channel programs and commercialization for North America, Central America, and Latin America. This involves facilitating channel deals, running QBRs, and special project assignments. Success is measured by level of influence on the channel meeting its overall goals.

About the Responsibilities

  • Oversees the strategy, development, and deployment of incentives and programs for Avaya channel partners.
  • Partners and builds meaningful relationships with key individuals and teams with functional solution leadership teams, product BUs, marketing, and sales leads. Using these relationships to maximize the effectiveness of accomplishing Avaya strategy within the channel.
  • Work may include monitoring business for new needs to be met, business analysis, building proposals, developing collateral, developing, and managing associated processes, and managing against success criteria.
  • Anticipates and identifies complex business needs and recommends solutions to complex problems.

About the Requirements


  • Strong experience with Avaya solutions and processes
  • Strong experience with Avaya’s channel
  • Knowledge about migrating from CAPEX to OPEX and on-premises to cloud


  • Excellent skills with MS PowerPoint and MS Excel
  • Ability to simply communicate complex concepts
  • Project Management skills to run a multi-functional program without direct management responsibility of resources 


  • Full-time in North American time zones
  • Flexible schedule
  • Remote Office or Avaya Office
  • Little-to-no travel required


  • Bachelor’s Degree Required


7 - 10 Years of Experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).