Sr. Cloud DevOps Engineer (Irving, TX)

Date:  Jun 7, 2024

Irving, TX, US

Requisition ID:  36632

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.

The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at

About the Opportunity

We're seeking a Cloud DevOps Engineer to join our team, who will be responsible for developing and maintaining the infrastructure of our Cloud SaaS Customer Experience platform. In this role, you'll leverage expertise in Infrastructure as Code (IaC), continuous integration/continuous deployment (CI/CD), and cloud technologies to ensure efficient deployment processes and secure, scalable infrastructure solutions on Azure and GCP. Your efforts will enhance our ability to deliver exceptional service and support through our cloud-based solutions while ensuring operational excellence in production environments.


Key Responsibilities:

  • Develop and maintain infrastructure using Terraform for efficient provisioning of cloud resources.
  • Manage CI/CD pipelines to automate testing and deployment processes.
  • Deploy and optimize cloud solutions on Azure and GCP platforms.
  • Integrate security practices into development and deployment pipelines.
  • Monitor application and infrastructure health, responding to issues proactively.
  • Collaborate with cross-functional teams to ensure operational and security requirements.
  • Maintain documentation and advocate for best practices in DevOps and cloud management.
  • Resolve infrastructure and deployment issues to minimize downtime.
  • Evaluate and integrate innovative tools for continuous improvement.
  • Ensure regulatory compliance in cloud infrastructure and data handling practices.

About You

  • Bachelor's or Master's degree in Computer Science, Information Technology, Systems Engineering, or related field.
  • 6+ years of experience in DevOps or related roles.
  • Proficiency in Terraform, Azure, GCP, GitHub Actions, and Jenkins.
  • Strong focus on security practices and compliance.
  • Experience with monitoring tools and techniques.
  • Excellent problem-solving and communication skills.



The base salary range for this role is $120,800 - $188,600 + bonus.


Our Benefits include:

  • Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.
  • Recharge & Refuel: We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.
  • Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.
  • Growth & Development: A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.
  • Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.

Equal Opportunities and Privacy Statement

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at

Nearest Major Market: Irving
Nearest Secondary Market: Dallas