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Sr Software Engineer -Java

Date:  Jul 21, 2022

Irving, TX, US

Requisition ID:  33163


Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at


The Analytics and Reporting team at Avaya is responsible for the design, development and testing of a cloud-based call center reporting system. For a call center client, reporting and metrics are fundamental to their success for everything from individual agent performance to overall trending of call volume and many more metrics. It is an exciting time at Avaya as we build out new; and expand existing apps, to be truly cloud native applications to support our company vision; which is to transition our extensive worldwide customer base from on premise installed applications to a cloud-based subscription model. With that goal in mind, we need engineers to join us on this journey to build reusables services that can service these new and existing Avaya contact center applications. This team is responsible, and accountable, for this delivery and is empowered from Senior Engineering Leadership to design and define the technology roadmap from the ground up using their extensive experience in cloud computing. This project is at the forefront of Avaya’s future, come grow with us!

The developer who earns this role will primarily contribute to the design and implementation of the java-based cloud back-end services which power the product. The developer will be involved with the entire software life cycle including design, implementation, testing, deployment, monitoring, and support. To be successful in this role, a developer will need experience with Java services, especially in the context of cloud providers. Successful candidates for this role will have examples of how they have contributed to a culture of “shift left” DevOps type development where you do not throw things over the wall. We are looking for engineers that can articulate and demonstrate their understanding, and previous experience, working in an environment with a fully automated and test automation driven CI/CD pipeline to deliver code on short iterations repeatedly through tooling and orchestration, but most importantly by writing quality code that scales.


  • Work with team members to influence the service design of new features.
  • Participate in Agile software delivery practices
  • Produce high quality code and associated tests
  • Monitor production systems to proactively address production problems



  • Proven experience with Java code and frameworks such as Spring boot or similar.
  • Demonstrable experience with cloud technologies, such as Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc.
  • Familiarity of common software development tools such as git, bitbucket, svn, Jenkins, Confluence, Jira, etc.



  • Java code
  • Transforming problem descriptions into actionable algorithms and solutions
  • Source control systems
  • Cloud computing concepts and frameworks
  • Communication skills



  • Bachelor’s degree or equivalent in a computer science related area of study
  • Professional software delivery experience


(Colorado only*) Minimum salary of $125,100 + bonus + benefits.

Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.




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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at and applicable Privacy Statement relevant to this job posting accessible at For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information:

Nearest Major Market: Irving
Nearest Secondary Market: Dallas