Share this Job

Software Engineering Manager

Date:  Mar 1, 2023

Irving, US

Requisition ID:  34267

About Avaya


Who is Avaya? 

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering #Experiences that Matter.

Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success. 

We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility. 
We aren’t just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We’re seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya

About The Opportunity


You will be Software Engineering Manager for Avaya Digital Suite of products.  You will take on a leadership role in getting the best results of your scrum teams.  The product is building state of art Microservices platform to solve the digital aspects of Contact Center as a Service.  You will part of rewriting the history of Avaya CCaaS market leadership in providing the cutting edge as-a-service solution to many complex problems.  You will get to work in a highly dynamic environment, engage your team in continuous delivery concepts in an Agile and organized way. You will be leading the teams that build the latest tech with social media and more.  


•10+ years’ experience in software engineering or equivalent skill set, building and maintaining large scale, accessible systems
•Experience in managing software development with a consistent track record of on-time delivery of high-quality software
•Experienced in leading/mentoring a team of software engineers, hiring A Team, regular performance management, and career coaching
•Practiced Agile software development life cycle
•Understanding of measuring reliability and operational stability in a Microservices environment building Cloud Native application.
•Able to collaborate effectively and act as a strategic partner in product decisions
•Thrives in growing teams and organizations
•Fosters an inclusive culture

About You

•You have built Cloud Native architecture-based application with your team
•You're someone who wants to see the impact of your work making a difference every day. 
•You understand how to use data to make decisions. 
•You are someone who finds passion in delivering awesome software, someone constantly seeking improvement and a better way to solve tough problems.
•You understand that the best managers serve their teams, removing roadblocks and giving individual contributors autonomy and ownership. 
•You are someone with high standards who will push us to be better, and who will take pride in what you and your team delivers. 
•You have delivered challenging technical solutions at scale, growing our team alongside. 
•You have led engineering teams and earned the respect of talented software developers. 
•You are equally happy talking about algorithms and data structures as you are brainstorming about the agile development process, individual development, and technology career development. 
•You want to be in the mix technically while providing leadership to your teams.

•Experience building Cloud Native Application is mandatory
•Java, Node.js, Go
•Redis, Kafka, Data Dog
•Azure, GCP 
•Micro Services 


•Undergraduate Degree in Computer Science, Physics or Mathematics (Graduate Degree always is a plus)
•An Agile mindset with experience working in Agile environment
•A spirit of collaboration and transparent communication
•A natural curiosity for new scripting languages, frameworks and technologies
•High personal code/development standards (peer testing, unit testing, documentation, 


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job description is subject to change. Nothing in this job description restricts Avaya’s right to alter the duties and responsibilities of this position at any time for any reason. 

You may review the Avaya Global Privacy Policy, accessible at and applicable Privacy Statement relevant to this job posting is accessible at For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: