Software Engineer II

Date:  May 10, 2023

Irving, TX, US

Requisition ID:  34806

About Avaya

Who is Avaya? 
Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering #Experiences that Matter.
Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success. 
We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility. 
We aren’t just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We’re seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya

About The Opportunity


The Avaya R&D team  is looking for a senior software engineer/module lead to analyze product requirements specification, design the features according to the specification and deliver the quality code. The team seeks a strong, customer-focused engineer with extensive development, debugging, and troubleshooting skills.  

About You




Solve problems using established design patterns, explain strengths and weaknesses of their solutions, and use industry-standard code management, build, and quality assessment tools. 

Independently build and deploy full-stack applications on cloud platforms using Microservices and Reactive-Domain Driven design. 

Actively participate in feature design  

Build advanced browser-based interfaces, securely process user requests using cloud-based services in Java/JavaScript/ReactJS, and design and utilize cloud SQL/NoSQL storage solutions. 

Develop and deploy secure cloud applications using appropriate cloud services, with the API First approach. 

Implement application observability to enable performance visualization and analysis for system evolution quantitatively. 

Troubleshoot, debug, Zero Down Time upgrade, and fix issues in existing software 

Mentoring new team members 



3-4 years of relevant experience 

Have good experience in object-oriented design and development with Java. 

Proven experience in design, development, deployment, and troubleshooting/debugging cloud-based microservices at scale 

Ability to utilize distributed systems theory and architecture knowledge to build high-performance, scalable, and cost-optimized cloud applications. 



Full stack developer, able to build products from User Interface to Production 

Java/J2EE, Microservices using Spring Boot, RESTful web services/APIs development 

Hands-on experience with Azure or any Cloud.  

Reactive and Domain Driven Design based Microservices development 

Knowledge of container and clustering technologies like Docker, Kubernetes  

Cloud Operations, Observability, Serviceability, and Troubleshooting Skills 

Agile development methodologies 

Ability to learn new languages and technologies 

Good communication skills (written and verbal) 
















Cloud Ops 





Fault Containment 

Nice to have: 

Azure Certification will be good to have 

Working, hands-on experience with Kafka and Redis 

Chat, Asynchronous Messaging, and Email domain experience 

Overall Contact Center experience will be an added advantage 


Bachelor degree or equivalent experience
Master degree or equivalent experience


The pay range for this opportunity is from $96,300 to $130,100 + performance-related bonus + benefits
This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.
Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.

If your expectations fall outside of this range, but you are interested in this position we’d love to hear from you! Humans, not ‘bots’ screen your application, so please still consider applying and take the opportunity to explain your reason for applying in the relevant section on your application and include a cover letter to give us more insight into why you are interested, alongside attaching your up-to-date resume of course. Please also register for email notifications here so that you can be among the first to be informed of any new roles matching your search criteria.

Our Benefits include:

•Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.

•Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.

•Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.

•Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.

•Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job description is subject to change. Nothing in this job description restricts Avaya’s right to alter the duties and responsibilities of this position at any time for any reason.  


You may review the Avaya Global Privacy Policy, accessible at, and the applicable Privacy Statement relevant to this job posting is accessible at For Job Postings within European GDPR Countries, you can access this document for additional Data Privacy Information: 


Nearest Major Market: Irving
Nearest Secondary Market: Dallas