Software Architect - Cloud

Date:  Sep 8, 2023

Irving, TX, US

Requisition ID:  34954

About Avaya

Who is Avaya? 

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering #Experiences that Matter.
Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success. 
We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility. 
We aren’t just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We’re seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya

About The Opportunity

We are looking for Application Architect with Cloud Native product development experience to join our team.  As a Cloud Application Architect, you will be responsible for the Application Architecture of distributed SaaS, a highly scalable, secure, efficient, multi-tenant, layered event-driven microservices system.  Our systems are 24/7 and globally distributed. As a member of our talented engineering team, you will be closely involved with creative and ground-breaking product design and development. You'll collaborate with our other architects, designers, and implementation & test teams to build reliable applications and operations.  


. Architecting and developing highly reliable, fault-tolerant applications and services with a focus on self-healing, performance, scale, observability, and end-to-end visibility using the cloud-native paradigm of Immutable infrastructure, Microservices,     API First, Service Mesh, Containers, CI/CD, ZDT 

. Work with Scrum teams to ensure compliance with Architectural practices 

. Create and Implement Proof of Concept to validate Architecture decisions 

. Driving the creation and adaption of technology, automation and NFR roadmaps, patterns, and practices 

. Align business and technical leaders across the solution with solid architecture inputs 

. Articulating and communicating technology alternatives to various audiences across various product factories/leadership 

. Ability to work under tight deadlines and respond to dynamic technical challenges 

. Active participation in architecture/design reviews, code reviews  

. Provide Technical leadership and mentorship to Staff 

. Develop and Maintain documentation for Application Architecture, designs, and solutions 

. Foster innovation among team members and drive best practices  

About You

5+ years of Application Architect experience in building deploying, and operating distributed cloud-native applications 

3+ years of recent experience developing products in Azure, AWS, or GCP based on Microservices Architecture 

10+ years of software development experience  

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Expertise in Software as a Service and associated technologies  

Strong Hands-on experience with one or more modern programming languages - Java, Go, Typescript/JavaScript 

Deep understanding of Cloud infrastructure and Platform Expertise - Azure /GCP/AWS 

Experiencing in Architecting solutions for public, private, hybrid, and multi-tenant environments 

Excellent knowledge in Architecting, designing, developing, and integrating of real-time communication applications  

Experience in Linux  

Knowledge of Networking and Communication protocols – SIP, Email, Messaging 

Excellent written and oral communication. 

Support the establishment of DevOps/SRE culture and methodologies within the organization 

Collaboration with Other Solution Architects and remote teams  

Actively contribute and participate in sprint grooming and planning discussions, daily stand-ups, and Agile ceremonies. 



Expertise in multiple frontend and backend programming and markup languages, such as Java, Go, TypeScript, JavaScript, HTML, CSS, SQL, XML, JSON, YAML, and Python 

Spring Boot 


Testing Automation (Front End and Back End) 

Agile Methodologies 


Front End Frameworks - React/Angular 

Good knowledge and experience in  

    Application programming interfaces (APIs),  

    Cloud compute 

    K8s, AKS 



    Database Management 

    Identity and Access Management 


Nice to have:  

Azure Cloud Architect Certification  

Contact Center experience 




The pay range for this opportunity is from $133,300 to $180,000 + performance-related bonus + benefits
This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.
If your expectations fall outside of this range, but you are interested in this position we’d love to hear from you! Humans, not ‘bots’ screen your application, so please still consider applying and take the opportunity to explain your reason for applying in the relevant section on your application and include a cover letter to give us more insight into why you are interested, alongside attaching your up-to-date resume of course. Please also register for email notifications here so that you can be among the first to be informed of any new roles matching your search criteria.

Our Benefits include:

•Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.

•Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.

•Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.

•Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.

•Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.


12+ Years of Experience


Bachelor degree or equivalent experience
Advance Degree preferred


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job description is subject to change. Nothing in this job description restricts Avaya’s right to alter the duties and responsibilities of this position at any time for any reason. 

You may review the Avaya Global Privacy Policy, accessible at and applicable Privacy Statement relevant to this job posting is accessible at For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information:


Nearest Major Market: Irving
Nearest Secondary Market: Dallas