Date:  Sep 10, 2023

Irving (Hybrid), TX, US

Requisition ID:  34782

About the Role

Avaya is seeking a highly skilled and experienced Cloud Architect to join our AXP Unified Channels team, an innovative team that merges voice and digital channels. As a Cloud Architect, you will play a critical role in designing and implementing cloud-based solutions to support our diverse range of products and services. You will collaborate with cross-functional teams to ensure the successful integration of Avaya's cloud infrastructure with our customer environments. 

If you have a passion for cloud technologies, excellent problem-solving skills, and a strong background in cloud architecture, we invite you to join us in revolutionizing communication and collaboration solutions.



  • Design and develop cloud-based solutions that align with Avaya's product and service offerings.
  • Collaborate with product management, engineering, and operations teams to understand and translate business requirements into cloud architecture designs.
  • Architect, deploy and manage scalable, highly available, and secure cloud infrastructure solutions.
  • Provide technical guidance and support to development teams during the implementation and integration of cloud solutions.
  • Research and analyze emerging cloud technologies and industry best practices to drive innovation and improve Avaya's cloud architecture.
  • Perform capacity planning and optimization to ensure cost-effective and efficient cloud resource utilization.
  • Collaborate with security teams to implement and maintain appropriate security controls and compliance measures within the cloud infrastructure.
  • Define and enforce cloud architecture standards, guidelines, and best practices.
  • Monitor and troubleshoot cloud infrastructure performance, ensuring high availability and reliability.
  • Stay up to date with the latest cloud technologies, trends, and advancements, and provide recommendations on their adoption.



  • Proven experience (8 years+) as a Cloud Architect or in a similar role, designing and implementing cloud-based solutions.
  • Experience with designing and implementing public-facing APIs and SDKs.
  • Experience with software development in one or more object-oriented programming languages.
  • Strong knowledge of public, private, and hybrid cloud technologies (e.g., AWS, Azure, Google Cloud).
  • Proficiency in cloud architecture design patterns, principles, and best practices.
  • Experience with containerization technologies and orchestration platforms (e.g., Docker, Kubernetes).
  • Solid understanding of networking, security, and infrastructure components within cloud environments.
  • Familiarity with DevOps practices and tools for CI/CD and infrastructure automation.
  • Strong analytical and problem-solving skills, with the ability to assess complex issues and provide effective solutions.
  • Excellent communication and collaboration abilities to work effectively with cross-functional teams and stakeholders.
  • Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. A master's degree is a plus.
  • Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Compensation, Benefits, and Perks

The base salary range for this role is $120,800 - $209,990 + bonus + benefits.

  • Comprehensive health insurance plans for you and your family, including medical, dental, and vision coverage.
  • Wellness programs and employee assistance programs to support your well-being.
  • Generous time-off policy to encourage regular breaks and recharge.
  • Access to on-demand platforms for continuous learning and skill development.
  • Fully funded cultural immersion program in another country to enhance your diversity lens.
  • Regular check-ins with leaders to help you identify your path to success.
  • Recognition for community impact and an annual company-wide Month of Giving.

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. Avaya is shaping what's next for the future of work with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to helping businesses grow by delivering Experiences that Matter. Learn more at


Equal Opportunities and Privacy Statement

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya’s right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at


Nearest Major Market: Irving
Nearest Secondary Market: Dallas