DevOps Consulting Engineer

Date:  Sep 9, 2023

Irving, TX, TX, US

Requisition ID:  35225

About Avaya

Who is Avaya? 
Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya.  Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering #Experiences that Matter.
Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success. 
We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility. 
We aren’t just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We’re seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya

About The Opportunity

The Avaya R&D team in Irving is looking for a SRE/DevOps Consulting Software Engineer to be part of Global team that is building SRE/DevOps practice.  We are looking for Software Engineers with Operations’ mindset.   Role will be part of the team responsible for development, deployment, and operations of the cloud native microservices in Azure. The team seeks a strong, customer-focused engineer with experience in DevOps and SRE principles and processes.

Candidate should have a passion for reliability and mindset to reduce toil.  To be successful in this role you will have had recent experience building, deploying, and running available cloud-native services.

•Run the production environment by monitoring availability and taking a holistic view of system health
•Build software and systems to manage platform infrastructure and applications – CICD and Deployment Pipelines
•Design, build, maintain and secure cloud infrastructure and Managed services
•Improve reliability, quality, and time-to-market of our suite of software solutions
•Measure and optimize system performance based on metrics
•Provide primary operational support and engineering for multiple large-scale distributed software applications
•Troubleshoot, Debug Production Issues
•Participation in scrum events daily stand-up, sprint review, demo, retrospective
•Build SLI and SLO for Microservices 
•Educate and mentor staff on SRE Practices


About You


•Experience as a DevOps and SRE Engineer
•Hands on experience with Application CICD and Infrastructure Pipelines
•Proven experience – Reducing Toil  - Automating manual Dev and Ops processes
•Experience in building and deploying Containerization technologies such as Docker and Kubernetes
•Experience in Linux and Linux Administration
•Experience using version control systems as Git 
•Experience with Automation tools
•Software Development Experience strongly desirable

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future


•Must be passionate about DevOps and SRE principles
•Hands on expereince building CI/CD tools and Infrastructure as Code pipelines.
•Expert Level knowledge in in cloud computing, distributed systems, high availability, Low Latency, Zero Downtime Systems
•Expert knowledge of cloud infrastructure components - DNS, CDN, WAF, Routers, Load Balancers, Compute, Storage, and networking
•Hands on experience managing Kubernetes Clusters, Istio Service Mesh
•Strong understanding of security/compliance requirements
•Experience designing and deploying Istio and related cloud services using Infrastructure as Code tools to support Zero Down Time
•Hands on experience with Shell scripting, Nodejs, Python
•Excellent Verbal and Written communication skills 

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future


12+ Years of Experience


Bachelor degree or equivalent experience
Master Degree is preferred


The pay range for this opportunity is from $130,000 to $175,000 + performance-related bonus + benefits
This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.

If your expectations fall outside of this range, but you are interested in this position we’d love to hear from you! Humans, not ‘bots’ screen your application, so please still consider applying and take the opportunity to explain your reason for applying in the relevant section on your application and include a cover letter to give us more insight into why you are interested, alongside attaching your up-to-date resume of course. Please also register for email notifications here so that you can be among the first to be informed of any new roles matching your search criteria.

Our Benefits include:

•Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.

•Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.

•Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.

•Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.

•Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job description is subject to change. Nothing in this job description restricts Avaya’s right to alter the duties and responsibilities of this position at any time for any reason. 

You may review the Avaya Global Privacy Policy, accessible at and applicable Privacy Statement relevant to this job posting is accessible at For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information:


Nearest Major Market: Irving
Nearest Secondary Market: Dallas