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Solution Release Manager

Date:  Nov 4, 2020

Galway, IE

Requisition ID:  28691
About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

An experienced Manager in Solution Program Delivery. Strong coaching and mentoring skills, and a drive to make a difference in building and developing strong Solution delivery teams. Takes a leadership role in the Solution Leadership team by managing highly complex, large solutions in capacity of a Solution Release Program Manager.


The SRM’s responsibilities are to facilitate the Delivery of a Solution Release and assist the teams in delivering on the Business Value. SRM’s communicate with stakeholders, escalate impediments, help manage risk, and drive alignment, delivery and improvement across the relevant workstreams, component and service teams. The SRM manages and optimizes this using various tools and other information radiators.

About the Responsiblities
  • Establish and communicate the delivery Increments up to the release of the Solution
  • Facilitate Solution Planning process which drives the Roadmap, and Backlogs, and through Solution release Lifecyle and planning meetings
  • Summarize the Program delivery Objectives and track the execution of features and capabilities across the Solution Workstreams
  • Facilitate regular sync meetings to assist in the planning, estimation, alignment and decision making in relation to solution features and capabilities
  • Work with leaders, teams, and Scrum Masters delivery alignment, practices and a common approach
  • Help manage risks and dependencies, escalate and track impediments, provide input on resourcing to address critical bottlenecks
  • Improve the delivery of value through workstreams by improving and assessing the practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline
  • Work with the Solution Program Management prime on Solution execution and operational excellence
  • Encourage collaboration between teams and System and Solution Architects/Engineering Leaders and Business Primes
  • Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment
  • Facilitate System, Solution Demos and Leadership and Customer engagements
  • Foster Communities of Practice and use of engineering and built in quality practices
  • Drive improvement in the areas of efficiency and execution
About the Requirements

Successful candidates will have a delivery alignment focus and have the following background:


  • BS/BA Degree in an engineering or management field
  • Demonstrated experience in management of large-scale Product Delivery (full lifecycle) working across organizational functions and International locations.
  • Substantial, strong proven Solution Program management skills with experience in a fast paced, International Global technology environment - ability to track status, identify risks and issues, and drive tasks to closure
  • Strong presentation, communication, analysis, leadership, and teamwork skills.
  • Demonstrated ability to communicate with different audiences (staff to senior executives) and for different purposes (informational to persuasive).
  • Experience with product development and Agile processes for large systems
  • Structured problem solving - ability to take a large, complex problem and break it down into manageable components.
  • Strategy formulation - ability to analyze the system needs, identify the gaps, develop and execute actionable plans to close those gaps.
  • Facilitation - ability to work with several organizations with differing needs and implement an agreed upon solution
  • Partnership/Teamwork - ability to work well with and influence a variety of people and be flexible to take on different roles/responsibilities as projects change.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).