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Software Engineering Manager

Date:  Sep 7, 2022

Galway, IE

Requisition ID:  33257

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at

About the Opportunity

You will be the Software Engineering Manager for Avaya Digital Suite of products.  You will take on a leadership role in getting the best results of your scrum teams.  The product is building state of art Microservices platform to solve the digital aspects of Contact Center as a Service.  You will part of rewriting the history of Avaya CCaaS market leadership in providing the cutting edge as-a-service solution to many complex problems.  You will get to work in a highly dynamic environment, engage your team in continuous delivery concepts in an Agile and organized way.   You will be leading the teams that build the latest tech with social media and more.  

About the Responsibilities

  • You're someone who wants to see the impact of your work making a difference every day. 
  • You understand how to use data to make decisions. 
  • You are someone who finds passion in the craft, someone constantly seeking improvement and a better way to solve tough problems.
  • You understand that the best managers serve their teams, removing roadblocks and giving individual contributors autonomy and ownership. 
  • You are someone with high standards who will push us to be better, and who will take pride in what you and your team delivers. 
  • You have delivered challenging technical solutions at scale. 
  • You have led engineering teams and earned the respect of talented software developers. 
  • You are equally happy talking about algorithms and data structures as you are brainstorming about the agile development process and technology career development. 
  • You want to be in the mix technically while providing leadership to your teams.

About the Requirements


  • 5+ years’ experience in software engineering or equivalent skill set, building and maintaining large scale, accessible systems
  • Experience in managing software development with a consistent track record of on-time delivery
  • Experienced in leading a team of software engineers, hiring, performance management, and career coaching
  • Practiced in the agile software development life cycle
  • Understanding of measuring reliability and operational stability in a Microservices environment building Cloud Native application.
  • Have a passion for using data to make decisions and helping others to do so
  • Able to collaborate effectively and act as a strategic partner in product decisions
  • Thrives in growing teams and organizations
  • Fosters an inclusive culture
  • Passionate about helping job seekers who are facing barriers find employment that is rewarding and sustainable



  • Java, Node.js, Go
  • Redis, Kafka, Data Dog
  • Azure, GCP 
  • Micro Services 



  • Undergraduate Degree in Computer Science, Physics or Mathematics (Graduate Degree always is a plus)
  • 5 years’ experience in NodeJS
  • An Agile mindset with experience working in Agile environment
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)


Bachelor degree or equivalent experience
Advance Degree preferred

Preferred Certifications


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at #LI-BF1