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Software Engineer

Date:  May 6, 2022

Galway, IE

Requisition ID:  32084

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at

Job Information

Job Code: 00194009

Job Family: Research and Development

Job Function: Software Engineering

About the Opportunity

The Solutions & Technology organization of Avaya is the company’s global team responsible for the innovation and development of Avaya’s contact center, unified communications and collaboration products and services.  We are a team of innovators in every aspect of what we do and count among us the best engineers, developers, researchers and product leaders in the world of communications technology. We are excited about how the world is technologically evolving and strive to lead new revolutions in how businesses communicate via cloud, artificial intelligence, automation and mobility. Avaya’s Solutions & Technology is seeking the best and the brightest to help transform how the world connects.


To be successful in this role as a Software Developer, you will be part of an agile oriented product team. You will discuss solutions with peer Developers, Senior Developers and Software Architects, estimate the effort required and lead its implementation.  You will be developing a cloud-oriented product, with high capacity and scalability requirements. You will identify risks and issues, and work with the Senior Developers and Software Architects to resolve them.


2 - 3 Years experience or Engineer One equivalent

About the Responsibilities

  • Own feature development through the development lifecycle
  • Identify opportunities for improving work methodology
  • Timely communicate risks and deviations
  • Contributes to an open and transparent workspace
  • Provide input to customer documentation, knowledge transfer and training materials
  • Support customer escalations as necessary related to areas of ownership
  • Contribute to the architectural evolution for areas of ownership to improve performance, reduce downtime and enhance customer satisfaction

About the Requirements


  • Proven expertise in an OO Language
  • Proven experience with one or more scripting languages.
  • Demonstratable debugging and system analysis skills.
  • Proven experience consuming and producing APIs & SDKs.
  • Proven experience in Network Programming.
  • Exposure to Kubernetes, Docker and associated cloud techs.
  • Experience using Public Cloud platforms.
  • Exposure to Automation & testing frameworks.
  • Working with CI/CD pipelines.
  • Exposure to Agile Methodologies
  • Excellent programming skills with a track record in developing highly available real time applications
  • 2-3 years experience


  • Java/C#
  • Exposure to Ruby and Typescript an advantage
  • Exposure to GIT and Jenkins an advantage
  • Comfortable moving between front, middle and backend.
  • Knowledge/Experience in Contact Centre and/or voice/digital communications an advantage
  • Knowledge/Experience in API definition/development an advantage
  • Knowledge/Experience in developing applications that can be targeted at both cloud and on-premise deployment an advantage
  • Excellent organizational and time-management skills with the ability to multitask.
  • Excellent communication skills with the ability to communicate details and collaborate effectively
  • You are self-driven and take on responsibility; When issues arise, you can proactively pull people together to solve them.
  • Excellent facilitation and reporting skills, with the ability to adapt to a dynamic business environment.


  • Avaya offers a Hybrid working model(part Office and part Remote).



Bachelor degree or equivalent experience
Master degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at

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