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Senior Software Test Engineer - Automation

Date:  May 13, 2022

Galway, IE

Requisition ID:  32899

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at

About the Opportunity

The Solutions & Technology organization of Avaya is the company’s global team responsible for the innovation and development of Avaya’s contact center, unified communications and collaboration products and services.  We are a team of innovators in every aspect of what we do and count among us the best engineers, developers, researchers and product leaders in the world of communications technology. We are excited about how the world is technologically evolving and strive to lead new revolutions in how businesses communicate via cloud, artificial intelligence, automation and mobility. Avaya’s Solutions & Technology is seeking the best and the brightest to help transform how the world connects. New recruits will be responsible for building and bringing innovation to market, in a customer-driven, high accountability, and high trust environment.


The Contact Center (CC) quality assurance team in Pune is looking for a senior test engineer to assess software quality through writing and updating automated system tests in a DevOps environment to support BDD. The team is looking for a strong and customer focused engineer with extensive automation and test engineering skills.

About the Responsibilities

  • Enhance, implement, and develop automated test strategies/frameworks in DevOps environment for microservice applications on Kubernetes/Public cloud to support Behavior Driven Development using Cucumber and tools like Selenium, TestNG, Jenkins.
  • Design and create automated test scripts to address areas such as database impacts, solution scenarios, regression testing, negative testing, outage scenario, error or bug retests, or usability in preparation for implementation.
  • Estimate and plan accurately and evaluate cost of quality. Co-ordinate with team members for work activities involving test strategies and test plan.
  • Understand the product requirements; envision stakeholder requirements to transform these to Use cases and create test plans.
  • Execute test cases (manual or automated) and analyze results
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle
  • Setup lab infrastructure for multiple test configurations.

About the Requirements



  • Proven experience in developing automated test strategies/framework in DevOps environment for microservice applications on Kubernetes/Public cloud to support Behavior Driven Development using Cucumber.




  • Ability to create scripts beyond record and playback using Webservices, API’s and Selenium with JAVA. Specifically developing functions, adding control flow logic, running scripts in CI/CD pipeline etc.
  • Experienced in working on an Agile release and is aware of agile ceremonies, user stories, story points etc.
  • Familiarity with complex automated system and project management life cycle practices/tools
  • Working knowledge of test management software (e.g. JIRA), source control systems (e.g. GIT, Bitbucket), build management tools (e.g. Maven, Bamboo, JENKINS)
  • Analytical mind, problem-solving aptitude, and strong troubleshooting skills.
  • Excellent verbal and written communication in English language.
  • Must be process-oriented, resourceful, flexible, and able to work independently.
  • Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities and takes ownership of tasks at hand; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.
  • Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
  • Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
  • Knowledge on Contact Centre applications will be added advantage.
  • Knowledge of performance testing and tools like JMeter will be added advantage.


3 years experience at the Engineer Two level or 5 – 8 years total experience


Bachelor degree or equivalent experience
Master degree or equivalent experience

Preferred Certifications


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at  #LI-BF1