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Scrum Master


Galway, IE

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

About the Client Engineering Team

We are currently extending our Enterprise Clients Engineering team (Clients branded: Spaces, Workplaces & Workspaces) to accelerate the launch of our Next Generation Web Clients as a Service assessable to remote users directly from the cloud. This project will also drive new innovative UX across all clients and is an exciting opportunity for visual user experience orientated people to get in at the start of the creative process and influence our end product.


Avaya’s Clients Engineering team is looking for motivated and experienced team leader or scum master or equivalent role to join our globally distributed team and help us develop highly efficient, user pleasing, flexible, tailored client experiences. You’ll play a critical role on the product leadership team and a lead in supporting the software development team and processes across the Avaya suite of applications. As a leader you will establish and maintain strong relationships with business, product and technology leaders to deliver strategic platform and application capabilities.

About the Scrum Master

As Scrum Master you will partner with business and technology teams to drive continuous improvement in cross-functional development processes, and directly lead the team of software developers with accountability for strategy, standards and delivery execution of the platform/suite of applications. Communication, focus, enthusiasm, and dedication are all personal characteristics highly valued in the role.


This is your chance to join an industry leading team of innovators in the fast paced, exciting and ever-changing cloud space. Work with experienced and talented individuals who embrace new ideas, participate in an open people orientated and engaging workplace culture, and have your work used by and make a difference in the lives of millions of people every day. This position offers significant growth potential within an innovative, dynamic and growing global company.

  • Facilitate the planning of work for scrum teams including effective planning and utilization of scrum team capacity
  • Guide and provide encouragement to team members, including communicating team goals and creating an inspiring team environment with an open communication culture
  • Answer team member questions and oversee team member work for quality and guideline compliance
  • Resolve conflicts and remove impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment
  • Generate and share comprehensive and detailed reports about team performance, objectives and deadlines
  • Collaborate with product owners and technical leads to enable an effective delivery process
About the Ideal Candidate
  • You have excellent organizational and time-management skills with the ability to multitask
  • You have excellent communication, mentoring and leadership skills and have the ability to communicate details and collaborate effectively
  • You have proven work experience as a leader supervising, managing and motivating a team
  • You are self-driven and take on responsibility; When issues arise, you are able to proactively roll up your sleeves, pull people together and tackle them
  • You have experience with scrum and other Agile development methodologies
  • You have excellent facilitation and information reporting skills
  • You have an ability to adapt to a dynamic business environment
  • Knowledge of Jira or similar would be an advantage
Bachelor degree or equivalent experience
Advance Degree preferred

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).