Revenue Operations Manager

Date:  Apr 7, 2024
Location: 

Galway, IE

Requisition ID:  36539

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.

The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.

About the Opportunity

This role is for a Revenue Operations Manager within the Global Controllership Team. Avaya is transitioning to new business models and is also working through a finance and digital transformation process. This role will focus on changes to accounting processes, controls and audit approach. This is a Full-time position which will allow the successful candidate to develop, learn new skills and lead change in a dynamic environment. 

About the Responsibilities

  • Ability to manage/support accounting for software, support and managed services (PCMS) offers and partner with various stakeholders including business finance, sales, operations, legal and global revenue assurance.
  • Working with the new SAP RAR (Revenue Accounting) Module to support ASC 606 Accounting and strong understanding of SAP sales distribution module
  • Maintain controls over Revenue Account reconciliation activities including monitoring & evaluation of any reconciling items being reported at period ending.
  • Ensuring adequate reconciliation and proper support of balances exists and ensuring aging of any reconciling items are understood and cleared in a timely manner.
  • Provide required analysis to support corporate balance sheet reviews
  • Focus on SOX controls and in particular IT related controls for new systems, processes and business models.
  • Be a key part of the month end close process for entities across the organisation
  • Preparation and presentation of training material
  • Internal & External Audit support for multiple countries
  • Support Digital Transformation in the Revenue Area
  • Ad-hoc support or reporting requests from Senior Management

About You

  • +5 PQE. Preferably Big 4 trained/experience
  • Possess a strong knowledge of control frameworks and best in class processes
  • Qualified accountant (CIMA, ACCA or CPA)
  • Strong US GAAP essential with a focus on ASC606
  • US/International Technical Accounting Experience
  • Experience of using an ERP system preferably SAP
  • Strong experience in Excel required / Comfortable in dealing with large volumes of data/Strong Data Analytical skills
  • Automation experience desirable – in particular knowledge of Alteryx
  • Experienced in leading teams and mentoring staff
  • Excellent verbal and written communication skills and the ability to liaise professionally with a diverse group (executives, managers and subject matter experts)
  • Feels comfortable presenting formally and informally information to senior management.
  • Highly organised, self-motivated, team player with excellent ability to diplomatically challenge existing structures and support transformation.
  • Comfortable within a changing environment, enthusiastic and energetic 

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).