Revenue Operations COE Manager
Galway, IE
About Avaya
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.
Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.
The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.
About the Opportunity
This role is for a Revenue Accounting Team Manager within the Revenue Operations Department. As Avaya is working through a finance and digital transformation process, this role will focus on building, developing & leading a Centre of Excellence team whereby all members will aim to become subject matter experts and support various workstreams. This is a full-time position which will allow the successful candidate to develop, learn new skills and lead change in a dynamic environment.
About the Responsibilities
- Managing the growth & development of the CoE team.
- Support senior management in the recruitment and interview process to build a successful Centre of Excellence team.
- Monitor team workload for efficiencies where achievable and work consistently towards a streamlined team output with a main goal of shortening the quarter end close period.
- Create and measure KPI’s for each team member individually and the team as a whole.
- Provide regular feedback sessions with the Team & perform Annual Reviews as well as set goals & objectives in line with Company Objectives
- Create a positive working atmosphere through a supportive and motivational management approach.
- Ensure that the appropriate support is provided to the various Workstream owners.
- Work with the SAP RAR Module to support ASC 606 Accounting.
- Maintain controls over Revenue Account reconciliation activities including monitoring & evaluation of any reconciling items being reported at period ending.
- Ensuring adequate reconciliation and proper support of balances exists.
- Focus on SOX controls and in particular IT related controls for new systems, processes and business models
- Ability to manage/support complex projects under tight deadlines.
- Preparation and presentation of training material.
- Internal & External Audit support for multiple countries.
- Support Digital Transformation in the Revenue Area.
- Ad-hoc support or reporting requests from Senior Management.
About You
- Qualified accountant (CIMA, ACCA or CPA) +5 PQE.
- Highly organised, self-motivated, team player with excellent ability to diplomatically challenge existing structures and support transformation.
- Feels comfortable presenting formally and informally information to senior management.
- Comfortable within a changing environment, enthusiastic and energetic.
- Strong knowledge of control frameworks and best in class processes
- Experience in leading teams and mentoring and motivating staff.
- US GAAP knowledge desirable with a focus on ASC606
- Experience of using an ERP system preferably SAP
- Strong Excel required / Comfortable in dealing with large volumes of data/Strong Data Analytical skills
- Automation experience desirable
- Excellent verbal and written communication skills and the ability to liaise professionally with a diverse group (executives, managers and subject matter experts)
Footer