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Cloud Software / Senior Software DevOps Engineer


Galway, IE

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

About the Solutions & Technology Business

The Solutions & Technology organization of Avaya is the company’s global team responsible for the innovation and development of Avaya’s contact center, unified communications and collaboration products and services.  We are a team of innovators in every aspect of what we do and count among us the best engineers, developers, researchers and product leaders in the world of communications technology. We are excited about how the world is technologically evolving and strive to lead new revolutions in how businesses communicate via cloud, artificial intelligence, automation and mobility. Avaya’s Solutions & Technology is seeking the best and the brightest to help transform how the world connects. New recruits will be responsible for building and bringing innovation to market, in a customer-driven, high accountability, and high trust environment.

About the Opportunity

Avaya architects our systems to be highly available, fault tolerant and distributed from the ground up. We invest deeply in reliability improvements to support our scale and business criticality of our solutions and container applications. Operational automation, testing, and performance improvement is critical to the success of our solutions. We are looking to expand the team with software developers that can advance not only the functionality of the platform, but also keep a strong focus on the operational challenges around keeping our solutions reliable as they evolve.

  • Contribute to continuous integration and code deployment for large scale software releases.
  • Review and ensure designs and implementations follow fault-tolerance and security best practices.
  • Coordinate with multiple engineering and ops teams as well as customer support teams.
  • Passion and demonstrated experience in improving the reliability and operational automation of complex, multi-tier systems.
  • Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
  • Develop necessary tools and processes and integrate with cloud services or third-party tools to make infrastructure and solution management a non-issue, especially clusters, job scheduling and storage systems.
  • Develop, deploy and monitor cloud and on-premise services to meet and exceed service-level agreements with stakeholders.
  • CI/CD pipeline automation
  • Infrastructure automation
  • Systems engineering
About the Individual

We are seeking candidates with strong communication and problem-solving skills. Self-starters that can participate in autonomous team environment with can-do approach required – automation orientated. We are looking for candidates who are proud of what they work on, obsess about the quality of the work they produce. As the ideal candidate, you’ve built exciting PaaS and/or SaaS products in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created. We are looking for a DevOps enthusiast. You can demonstrate significant impact that your work has had on the product and/or the team. Join us to do the best work of your career.  

  • Bachelor's degree in Computer Science or equivalent.
  • Experience working as part of team adhering to agile principles
  • Exposure to micro-services architecture and reactive architecture principles.
  • Strong Java development experience in real time distributed computing environments; Python and Bash scripting skills helpful.
  • Experience working on product that deploys to on-premise VMWare based environments through to exposure and experience of working on product deployed as a Service.
  • Experience beyond usage of Docker and container management systems like Kubernetes in production.
  • Experience deploying applications to heterogeneous environments: cloud, on-prem (private cloud), and end-user (developer, car).
  • Experience maintaining distributed systems in production with critical data availability requirements (Kubernetes based solutions, Kafka etc.).
  • Experience with addressing performance issues across the whole stack from applications to operating systems.
  • Staple technology employed for which experience is required;
    • Kubernetes
    • Docker
    • Kafka
    • Istio
    • SpringBoot
  • Cloud automation experience
    • Terraform
    • Ansible (or other IaC tech)
  • General tech you would be working with
    • Good scripting skills (e.g. Bash, Groovy, Python)
    • Comfortable with Linux
    • Helm
    • Jenkins
    • Git
  • Experience building business critical large-scale systems with extreme availability.
  • Experience securing infrastructure
  • Experience with large scale storage systems (cloud and on-prem, NAS).
  • Experience maintaining web application clusters.
  • Experience maintaining systems in AWS or equivalent cloud provider services
  • Experience with monitoring large cloud systems.
  • Experience securing infrastructure (AWS permissions, S3 architecture).
  • Experience with cloud operations tooling (Salt Cloud, Terraform, CloudFormation, etc.) and custom orchestration.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf