Solution Delivery Senior Consultant -TS Clearance preferred

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp.  Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

ABOUT THE OPPORTUNITY

The Avaya Solution Delivery Senior Consultant engages in presales, architecture, design, development, and the configuration of scalable solution engagements to address enterprise-wide opportunities for Avaya customers.

To be successful in this role you must be a self-starting team player designing and driving collaborative solutions across all types of voice and digital communication channels.

• Excellent English oral and written skills.
• Up to 25% travel may be required occasionally.
• Must be a United States Citizen. Ability to obtain federal security clearance preferred.
• Provide Security consulting services to customers and Avaya team members.
• Writing security deployments and reports.
• Provide consultation, design, configuration and support of Avaya Unified Communication solutions for Avaya customers.
• Work with Avaya project teams supporting Avaya customer Cloud and Premise deployments.
• Collaborate closely with other team members in a virtual work environment.
• Constantly updates technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications.
• Demonstrates problem-solving and lateral thinking as part of a team, or individually follows technical troubleshooting methodology.
• Contributes to the development of company objectives and principles to achieves goals in creative and effective ways.
• Shares new knowledge and lessons learned as training for other team members.
• Mentor others as a technical subject matter expert.
• Translates complex concepts and designs into simple to follow examples.

ABOUT YOU

• Proven experience with Avaya Unified Communication Solutions and Security in complex technology systems.
• Comfortable speaking/presenting content
• Detail Oriented.
• Time Management and Self-Management skills are expected.
• Effective in a virtual working environment.
• Able to work on multiple projects at a time
• Present oneself in a professional manner at all times. 
• Avaya Communication Manager
• Avaya Session and System Manager
• Avaya Device Services
• Avaya Media Services
• Avaya Session Border Controller Enterprise
• Avaya Gateways
• Avaya Call Center Elite
• VMware knowledge required

Experience with:

• PKI
• RHEL system hardening and remediation
• Windows system hardening and remediation
• SIP protocol
• SAML/Oauth/LDAP protocols
• Troubleshooting issues, reviewing logs, etc...
• Familiar with automated vulnerability scanning and able to research finding
• Understanding of basic networking principles required
• Bash Shell, Python, Power scripting, and other programming a plus.

EDUCATION

• Requires a Bachelor's degree in either Information Technology, Industrial Engineering, Computer Science, or a technical-related field, or proven work-related experience.

COMPENSATION

The pay range for this opportunity is from $110,200 to $148,800 + performance-related bonus + benefits

This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.

Experience

Education

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

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