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Sales Operations Manager II

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Date: Mar 7, 2019

Location: Durham, NC, US

Company: Avaya Corporation

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

Short Description

  • Manage Sales Operations projects and/or programs which may involve cross functional coordination within Avaya (including but not limited to, IT, Finance, Supply, etc)
  • Participate on cross-functional teams to establish procedures and to improve processes.
  • Manages the development and implementation of support plans for the organization.
  • Participates in the development of the overall organizational operating structure


  • 7 - 10 Years of Experience in Sales Operations, Business Operation or comparable.
  • Highly organized and ability to work cross functionally with little oversight.
  • Bachelor’s degree or equivalent experience, MBA preferred.
  • Experience with sales operations projects including, CRM/Salesforce, Sales Compensation, Data-warehousing/Analytics,
  • Comfortable in leading projects involving highly technical IT/Applications teams and/or Data/Analytics.



Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.  *LI-HK1

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

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