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Sales Operations Manager I

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Date: Feb 16, 2019

Location: Durham, NC, US

Company: Avaya Corporation

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

Short Description

Provides operational support in the sales channel to support sales associates and managers in their revenue generation activities. Responsible for implementing and/or managing new initiatives and business processes/opportunities that may involve coordination between the sales channel and other organizations, such as Marketing, Product Management, Business Services, and IT. Responsibilities may include, but are not limited to, the following: sales process support (orders, escalations, resources); sales reports and analysis (budget, results, etc.); revenue recognition support (reporting, etc.); and other general operations management activities. Work is performed with minimal direction and reviewed by senior management. Provides resolutions to a diverse range of complex problems. This job may or may not have supervisory responsibility.


5 - 8 Years of Experience


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. 

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

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