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Order management specialist

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Date: Aug 8, 2019

Location: Durham, NC, US

Company: Avaya Corporation

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit


Responsible for processing purchase requisitions and performing goods receipts in support of operations for ramp-up and deployment of a large US government-related program. May also include any of the following responsibilities: interfacing with procurement and other groups to obtain pertinent data and to provide information for service entitlements as needed; maintaining open order reports and data accuracy within a database; interacting with the program delivery team to support shipping and receiving activities. Providing solutions to a diverse range of moderately complex problems. Works with limited guidance on projects within defined criteria. .


  • General
    • All applicants shall be US Citizen
    • Active security clearance is not required, however, ability to obtain public trust clearance (agency suitability) is preferred
  • Education and experience
    • BA in field related to business or logistics or equivalent experience
    • 3-6 years in procurement or order processing related to US government business
    • Government project experience is helpful
    •  Experience within the telecom or related technical industries is useful
Requirements - continued
  • Skills
    • Adept in use of CostPoint (v7.x preferred, but v6.x is satisfactory)—especially the procurement module
    • SAP experience is helpful
    • MS office (especially MS excel), also MS SharePoint is useful
    • Ability to build worksheets, build and use pivot tables is preferred
  •  Other
    • Ability to work in team environment with onsite and remote team members
    • Demonstrated experience with time-sensitive tasks and ability to meet deadlines
    • Customer-centric perspective

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information:

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

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