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Marketing Program Manager


Durham, NC, US

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

Take a lead role in bringing together the efforts of the marketing team and support organizations to more effectively and efficiently communicate with and enable our sales and partner associates in positioning and selling our solutions.

  • Lead, coordinate and manage efforts and plans across multiple projects—from strategic interlocks to tactical IT implementations-- to ensure they align with each other and overall marketing and business priorities. 
  • Identify risks and opportunities across multiple projects.
  • Lead cross-functional teams to create and agree project plans, establishing meeting cadences and individual communications to ensure stakeholders execute on deliverables as committed.
  • Develop and manage rolled-up project plans and reports, communications metrics and dashboards.
  • First-line review of materials submitted from stakeholders.
  • Drive change initiatives and a culture of continuous improvement.
  • Bachelor’s degree or master’s degree in business administration or related field. PMP strongly preferred.
  • Proven experience in a program and project management role.
  • Success in managing stakeholder progress across multiple plans.
  • Comfortable interacting across colleagues and leaders at all levels within and outside the company.
  • Excellent oral and written communication skills, and ability to see how programs fit into the “big picture” strategy.
  • Proficient in Microsoft Word, Excel, and PowerPoint. Familiarity with Salesforce a plus.
Preferred Certifications
Project Management (PMP) Certification
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh