Product and Offer Manager

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.

The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.

Job Information

Job Code: 00142467

Job Family: Product Management

Job Function: Product Management

Short Description

Oversees a specific product from conception to end-of-life, running their area of responsibility like a business. Owns accountability for the financial success of a product. Acts as the voice of the customer, engaging with external customers and translating their needs into financially viable solutions. Applies a balance of technical and business/market expertise to create products that address customer needs, complement the company's product/solution portfolio and contribute to the company’s financial success. During major transitions, such as a launch or withdrawal, will plan and execute the transition to put the competition on the defensive and eliminate revenue risk for the company. Builds connections across functions with internal stakeholders, such as engineering, program management, marketing, go-to-market, services, sales, learning and operations so that the product is absorbed quickly by the market and is a success overall. May manage the coordination of activities of a section or department with responsibility for results in terms of costs, methods, and employees. Work is performed with minimal direction and reviewed by senior management. Anticipates and identifies complex business needs and recommends solutions to complex problems.

Experience

7 - 10 Years of Experience

Education

Certifications

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).