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Enterprise Architect - Remote U.S.

Date:  Aug 6, 2022

Remote U.S., NY, US

Requisition ID:  32806

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at


Role is remote in the U.S.  Applicants must already be located in the United States and roles are not eligible for sponsorship.

The Avaya Enterprise Architect has the overall responsibility of developing the architecture, detailed design and migration strategy solution with our client, cross-service teams, and third-party partners. The Avaya Enterprise Architect position requires a deep understanding and extensive experience with Avaya Architect and Design Lead in support of architecture designs to be consumed for global deployments.  Cloud architects are responsible for communicating with vendors to negotiate third-party contracts for hardware, software and other cloud technologies. It's a constantly evolving field, and the job requires someone who can stay on top of the latest trends and technologies. 


•    Architectural approach documentation
o    Ability to work with cross functional teams to build and support operational play books.
•    Architect enablement
o    Ability to create and deliver training material to other high functioning architects
•    Evangelize Architectural approach, process improvements.
•    Creator and management of Enterprise Architect Knowledge base
•    Process creation and management of lessons learned and Feedback 
•    Enterprise Architect, UCaaS Architect documentation owner
o    Low-level design for all Avaya Aura solution components that includes (but not limited to) SIP and Communication Manager trunking, dial-plan, network region, IP workbooks, etc.
•    Architect enablement, designs, and documents Avaya CC, Avaya UC and Avaya OneCloud Solutions
o    Solution/Application Overview and high-level call flow drawings
•    Technical oversight for development, implementation, troubleshooting and migration of Avaya CC and UC solutions.
•    Team lead role with the ability to guide cross-functional internal/partner teams for Cloud Architecture, Design and Project planning.



•    5+ years of proven industry experience working with Avaya solutions at architecture, design, configuration and implementation.
•    Ability to work independently and in the team environments as well as with discipline in a remote/home working environment.



•    Strong Avaya UC/CC experience at solution level spanning multiple Avaya products.
•    Integration of Avaya systems with other third-party non-Avaya adjuncts – CRM, Call Recording, Workforce Optimization, AI solutions and others.
•    Strong SIP session management and SIP protocol experience
•    Security Architecture and Design – signaling and media encryption
•    Proficient in Microsoft Visio and Microsoft Office (Word, Excel, Power Point)
•    Create architecture design artifacts for the solution – Power Point high level architecture and vision, technical visio drawings, configuration details /test plans in Excel and detailed descriptions in Microsoft Word.
•    Experience with market leading public Cloud solutions (AWS, Google, Azure) is a plus.
•    Experience with core data networking and network management knowledge is a plus.
•    Experience with cloud automation, cloud design patterns and microservices is a plus.
•    Excellent written and oral communication skills are essential.
•    Working in a fast-paced geographically dispersed organization, ability to collaborate with remote teams is a must.



•    Full-time position; Virtual/Remote Worker; Willingness to travel based on project needs


•    B.S. or M.S or like experience in one or more of the following areas - Telecommunication Networks, Computer Science, Electrical Engineering, Information Systems


(Colorado only*) Minimum salary of $XXXXX + bonus + benefits.
•    Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.


7 - 10 Years of Experience


Bachelor degree or equivalent experience


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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at and applicable Privacy Statement relevant to this job posting accessible at For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: