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Senior Team Lead IT Software Development

Date:  Nov 23, 2021

Dallas, TX, US

Requisition ID:  31364


Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.


AVAYA IT is a corner stone of AVAYA’s digital transformation, and our development teams are leading the effort to build the foundation for this transformation. In this role we are looking for the candidate who cane beside the development of information systems, lead teams, manage proper and timely project execution.

As Senior Team Lead, you must be able to prioritize well, communicate clearly, and work across multiple businesses and hierarchies in a matrix organization.

You will develop and implement functional software solutions based on state of the art platforms like Salesforce, ServiceNow, or custom solutions based on your design. You will work with senior management in IT and AVAYA’s business units

To be successful you have a strong analytic capability coupled with a passion for creating innovative solutions, motivate people and looking to grow your career in a fast-paced environment.


  • Manage global development teams of employees and contractors
  • Work with our internal and external customers to understand their needs in the digital transformation and translate this into technical solutions.
  • Monitor and control the development cycles from a quality, time, and budget perspective
  • Work cross functionally to ensure the successful implementation of new solutions and work with the IT Operations team to set up the right support model
  • Be the trusted advisor for your internal and external customers when it comes to how IT can help to grow or optimize the business.
  • Plan your team’s budget, capacity, training, availability, etc. to deliver committed solutions




  • Successful project implementations with platforms like Salesforce or ServiceNow
  • Leading global teams and work across multiple cultures or worked in multiple countries
  • Working with senior leadership of internal or external customers



  • Strong knowledge about current web and mobile development practice. Enhanced knowledge about “security by design” as part of the development cycle.
  • Fast learner who understands your customer’s needs and translate it into technology.
  • Presentation skills with different methodologies to show customer value.
  • Basic project management skills including project financials
  • Ability to motivate people especially when things don’t go as planned
  • SAP S4 knowledge helpful
  • Excellent verbal and written communication skills



  • This role is for self motivated individual who can work independently. The candidate can find opportunities to help AVAYA growing our business.
  • Occasional travel required



  • Degree in Computer Science or Software development
  • Currently certified specialist for Salesforce (ServiceCloud) or ServiceNow
  • Current certificates from Microsoft, Oracle, etc. are additional plus


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at https://www.avaya.com/en/privacy/policy/ and applicable Privacy Statement relevant to this job posting accessible at https://www.avaya.com/en/documents/info-applicants.pdf. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth