Share this Job

Named Account Manager I

Date:  Feb 4, 2021

Dallas, TX, US

Requisition ID:  28321

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

The Named Account Manager is responsible a select group of Enterprise Accounts in North and Central Texas.  The module includes assigned Named accounts and new logos. To be successful in this role, you need to be comfortable selling into the executive suite, fluent with UC, CC, Cloud technology sales and be excellent at building and managing relationships. #LI-HK1

About the Responsibilities

  • Sells Avaya products and services to assigned Enterprise clients and new logos. 
  • Maintains full accountability for assigned accounts and serve as the customer’s trusted advisor and advocate.
  • Maximizes opportunities by driving the customer planning process, lead virtual account teams in building strategies that deliver balanced growth for our customers, leverage Avaya partners and strategize on account penetration, and develop forecasts based on short and long-term growth.
  • Conducts strategic account planning to enhance the quality of the sales pipeline, accelerate and maximize revenue generation and, as a trusted advisor, improve the customer buying experience. 

About the Requirements


2-3+ years in Enterprise sales experience of UC, CC, SaaS or Cloud



  • Possess an in-depth understanding of the Communications Market including Unified Communications, Contact Center, and deployments of hybrid, private and public cloud solutions
  • Self-starter with ability to manage resources and time to complete tasks to objectives.
  • Develop sales pipeline and accurately forecast opportunities in Salesforce


  • Virtual/Remote worker; Dallas/ Fort Worth is preferred.  Access to office in Irving, TX.
  • Travel is limited to N and Central TX as well as opportunities to travel for training and conventions.



  • Bachelor's degree or equivalent practical experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth