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Partner Development Leader, Master Agent Channel

Date:  Jan 7, 2022

Dallas, TX, US

Requisition ID:  31235

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

Job Information

Job Code: 00185701

Job Family: Sales

Job Function: Management

Short Description

THIS JOB DESCRIPTION IS EFFECTIVE ON FEBRUARY 1, 2016. Directs, supervises and mentors channel field sales associates to achieve unit revenue, profitability, and expense objectives. Drives a culture of achievement; meets and exceeds regional quota by training and mentoring channel field sales on appropriate sales activities, new account prospecting, building strong Partner relationships, and leveraging the sales network. Maintains ownership of a group of key accounts, servicing and growing those accounts. Is aware of marketplace changes in the midmarket segment and adapts territory strategies accordingly. An experienced revenue generator with a proven track record of exceptional results in the midmarket space and motivating employees. Able to coach team on how to sell the full portfolio. Has the potential to create senior relationships with the largest Partners to build a trusted advisor status, creating value and influencing Avaya’s position with Partners. Coordinates and thoroughly reviews channel field sales strategies and account plans that segment the addressable market and align Partners in key target areas and addresses Partner gaps. Leveraging past experience, is able to assist channel field sales in key situations as a trusted advisor to Partner principals/owners and is influential in resolving problems and conflicts, as well as assisting with critical negotiations. Understands how to collaborate with Partners’ sales management, to guide and mentor Partner sales teams. Knows how to ensure that the region has the right talent to achieve goals. Knows how to recruit talent strategically, and is able to organize team with a plan for progressing and replacing sales talent. Understands how to update the fundamental skill sets of the team to address market drivers and meet ongoing business objectives. Knows how to onboard new sales talent and teach the Avaya way.


5 - 8 Years of Experience


Bachelor degree or equivalent experience

Preferred Certifications


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth