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Technical Support Senior Engineer


Columbia, MD, US

Requisition ID:  27975
About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.


VMware/Windows Administrator
•    Build Windows 2008R2/2012, and RHEL servers utilizing templates, custom ISO's, Power CLI scripts for SAP refresh project.
•    Provide 1st/2nd/3rd level support for Windows/ESXi servers running on a combination of HP/Dell hardware.
•    Administering Windows 2003/2008/2012/2016/2019 Active Directory, DNS, DHCP and building new windows physical/virtual servers as per the requirement of the project.
•    Active Directory user and security group creation create shares and designate permissions, organizational units.

•    Scheduled tasks for VMotion and Storage VMotion of VM's and managed snapshots prior to planned patch install or upgrade.
•    Resolved all problems associated with the performance of SAN and ISCSI backed VMware ESXi 6.0 Infrastructure to check the correct allocation of resources.
•    Experience in Virtual Center Upgrades from 6.0 & 6.5 to 6.7 including upgrading ESXi hosts.




5 - 6 years of experience and a Bachelor degree or equivalent, or 4 years of experience and a Master degree or equivalent
Bachelor degree or equivalent experience
Master degree or equivalent experience
Preferred Certifications
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Baltimore