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Program Specialist/Vendor Manager


Columbia, MD, US

Requisition ID:  28689
About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

Job Description

This role delivers a wide range of activities across Avaya's Service Delivery Organization, specifically in support of a US Federal Government customer.  Responsible for management of an assigned sub-set of external spend commodities including managing vendor relationships, renewals, spend planning and authorization, as well as order management activities and contract support of a U.S. Federal Government contract. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Knowledge of company products, company functions, marketing and/or service policies and procedures.

  • Review, validate, and process tasks from customer
  • Weekly revenue and invoice tracking and reporting
  • Moves, Adds, Changes, log validation
  • Pricing support for midsize projects
  • Contract support and coordination
  • Procurement support and vendor management
  • Ability to Generate Statements of Work for technical requirements, attain business needs, and work with Procurement organization for supplier negotiations and pricing.
  • Organization for RFx activity and experience with Federal Government procurement requirements
  • Knowledge of submitting purchase orders, requisitions, accounts payable, and invoicing practices
  • Track and manage assigned commodity items using existing processes and tools. Ensure renewals are dealt with in a timely manner.
  • Support monthly book close activities, coordinate with Business and Finance as directed
  • Work closely with business (budget) owners to understand requirements and partner with them for creation of optimal delivery models. Manage budgets on behalf of business owners
  • Research and analyze large/unusual costs incurred against operational budget
  • Production of ad-hoc reports and analysis as directed
  • 7-10 years’ experience and bachelor’s college degree (business / accounting / finance fields preferred)
  • 5-7 years’ experience working with or for US Federal agencies in program management or program control role
  • Required experience in MS Office: Excel, Word, PowerPoint, Calendar, SharePoint. Outlook
  • Advanced skills in Microsoft Office Excel = pivot tables, nested IF statements, VLOOKUP, complex multi-element formulas, conditional formatting, etc.
  • Requires US Citizenship

Experience on the following tools will be added advantage

  • CostPoint version 7—procurement module, timekeeping module especially—strongly preferred, SAP (I2P module), Coupa, Essbase (optional)
Bachelor degree or equivalent experience
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Baltimore