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Named Account Manager III

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Date: Apr 10, 2019

Location: Chicago, IL, US

Company: Avaya Corporation

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

Short Description

This is a Named Account role handling 30-50 Fortune 1500-type clients headquartered in the Chicagoland area.  The role requires maintaining as well as growing these existing customers thru the sale of  Unified Communications and Contact Center solutions.  The job requirements include: 


  1. A professional demeanor and experience talking to Fortune 1000-size customers
  2. Collaboration and team-oriented skills are a must, including fully leveraging entire team of internal specialists
  3. Proven experience with a Channel selling model which includes collaborating/partnering with resellers
  4. Proven experience with inspection/qualification of deals utilizing methodologies which may include but is not exclusive to: Challenger Sale, Sandler and Spin-Selling
  5. Thorough knowledge of question-led selling skills that are focused on business outcomes
  6. Ability to converse with both business and technical buyers
  7. A working knowledge of contact center functionality including ACD/CTI/IVR/Omnichannel/Reporting
  8. A working knowledge of both IP telephony and Unified Communications
  9. An understanding of UC/CC roles and job functions within accounts
  10. Willingness and ability to travel to meet customer stakeholders around the United States
  11. Willingness to assume an incentives-based compensation package which includes an annual quota
  12. Dedicated workspace at home and ability to work in a self-directed fashion to optimize productivity


Minimum requirements:


  1. Bachelor’s degree from accredited university
  2. Five years selling IT solutions with demonstrated success
  3. Three industry-related references




Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.  #LI-HK1

Nearest Major Market: Chicago

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