QA Engineer II

Date:  Feb 23, 2024

Capital Federal, AR

Requisition ID:  36201


Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at

Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success. Find out more at

We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and Avaya's Solutions & Technology organization is the company's global team responsible for the innovation and development of Avaya's contact center, unified communications, and collaboration products and services. We strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility.

We aren’t just focused on customer experience, we also prioritize employee experience, and we work hard to engage and empower our people throughout their career with us.


We are looking for a Senior Quality Assurance Engineer with a solid technical background that is willing to build robust and maintainable applications using software development best practices and following a continuous testing approach.


  • Write and execute test plans / test cases
  • Participate in agile activities, including daily standup, sprint planning, and sprint review meetings
  • Validate functional and non-functional requirements
  • Define automation strategies
  • Develop test scripts integrated with CI/CD pipelines for continuous testing
  • Timely communicate risks and deviations



  • Expertise in testing techniques, like black box testing, white box testing, bottom-up testing.
  • Hands on experience testing API-First architectures
  • 3+ years of experience in Automation testing (Desired Robot Framework, Cucumber)
  • Experience in Agile methodologies and DevOps practices
  • Hands on experience with Microsoft Azure
  • Hands on experience in Performance testing.
  • Hands on experience with containerization and orchestration. (Docker, Kubernetes)
  • Fluent oral and written English skills
  • Graduated in Software Engineering, with 5+ years on QA field.
  • Knowledge of contact center business is a plus.


Our Benefits include:


  • Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.


  • Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.


  • Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.


  • Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.


  • Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at #LI-PF1