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Software Engineering Manager

Date:  Jan 11, 2022

Buenos Aires, C, AR

Requisition ID:  30481


Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.


The Solutions & Technology organization of Avaya is the company’s global team responsible for the innovation and development of Avaya’s contact center, unified communications and collaboration products and services. We are a team of innovators in every aspect of what we do and count among us the best engineers, developers, researchers and product leaders in the world of communications technology. We are excited about how the world is technologically evolving and strive to lead new revolutions in how businesses communicate via cloud, artificial intelligence, automation and mobility. Avaya’s Solutions & Technology is seeking the best and the brightest to help transform how the world connects.

As a Software Engineering Manager, you will lead an agile team of ~10 engineers and will be responsible for the development and quality of an Application that is part of the heart of the Contact Center. You will provide status on key program milestones and organize interdepartmental activities, ensuring completion of the activities on schedule, within budget and quality targets. As a People Manager, you will perform all coaching and management functions, including performance assessment, with some upper management oversight.


  • Leads a distributed agile development team
    • 10 java software engineers
    • Distributed across different countries and time zones
  • Attract and retain key talent
  • Assess performance and focus on team’s career grow opportunities
  • Identify and resolve program deviations
  • Contributes to an open and transparent work environment




  • Has strong experience in agile development
  • Has strong experience leading distributed teams (in different time zones preferred)
  • Has lead software development and/or QA efforts
  • Has been responsible for projects outcome in terms of deliverables, budget and timeline.



  • Excellent communication skills
  • Experience with related tools and processes: Git, Continuous Integration, Continuous Deployment, TDD, BDD, API first, Code Reviews.
  • Capable of making timely decisions with incomplete information
  • Demonstrates an open communication style
  • Can identify trends/root causes and take action so desired results are achieved
  • Advanced English proficiency



  • Bachelor Degree in Software
  • Agile Certifications (desired)


5 - 8 Years of Experience
Minimal People Management Experience


Bachelor degree or equivalent experience
Advance Degree preferred


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at https://www.avaya.com/en/privacy/policy/ and applicable Privacy Statement relevant to this job posting accessible at https://www.avaya.com/en/documents/info-applicants.pdf. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf