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JavaScript/ TypeScript Junior developer

Date:  Nov 7, 2021
Location: 

Buenos Aires, B, AR

Requisition ID:  29709

ABOUT AVAYA

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

ABOUT THE OPPORTUNITY

Avaya IT End User Services (Help Desk) is undergoing digital transformation and is moving from their current Contact Center on premise applications to the ‘Cloud’.

The selected associate will be part of a team responsible for continual IT end user experience service improvements in all IT supported channels (Voice, Web Ticketing, Chat, and our Digital Agent).

This associate must have Web, Apps, API development hard skills, and an advanced English level.

ABOUT THE RESPONSIBILITIES

  • Build conversational solutions
  • APIs and Webservices development
  • Design flows for Digital Agents
  • Develop customized solutions to interact with Websites

ABOUT THE REQUIREMENTS

 

Experience:

  • Web, Application, and API development
  • Knowledge of Cloud Contact Center Applications (preferable)

 

Skills & Competencies:

  • Web Development (HTML, CSS, JavaScript)
  • JavaScript / TypeScript coding (Intermediate)
  • Advanced English level is a must

 

Additional information:

  • Fulltime, remote working, no travel required.
  • Strong customer experience skills preferred.

 

Education/Qualification:

  • Bachelor's degree or equivalent level of experience in the requirements of this position’s requirements.
  • Preferred Professional certifications: ITIL, Full Stack Development, Web Development

FOOTER

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at https://www.avaya.com/en/privacy/policy/ and applicable Privacy Statement relevant to this job posting accessible at https://www.avaya.com/en/documents/info-applicants.pdf. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf