Financial Systems Administrator

Date:  Sep 12, 2023

Buenos Aires, AR

Requisition ID:  34742

About Avaya

Businesses are built by the experiences they provide and every day millions of those experiences are delivered by Avaya . We’re a leader in customer experience, contact center, and collaboration solutions used by over 90,000 organizations in 190 countries around the world. We’re focused on innovation, leading the revolution in how businesses leverage the cloud, artificial intelligence, automation, and mobility to better connect with their customers. Our mission is to make communications simple so that organizations can focus on what’s important: delivering experiences that matter.


Delivering a great employee experience also matters and we prioritise developing, challenging and empowering our people throughout their Avaya career. We attract the best and most diverse talent to help shape and transform how the world connects. We want people who are excited about technology and want to be part of building something new — direction setting, developing new products, and re-defining our brand. We’re a company with a long and trusted heritage. But we’re also risk takers and innovators with the mindset of a start-up. If this sounds like you, come and join us: Avaya Careers


In the Adaptive Insights Administrator role you will be responsible for managing and maximizing the Adaptive Insights functionality and the integration with our ERP. This role will proactively support critical business strategies by directing the maintenance and, as needed, further development of the system while collaborating cross-functionally with business and FP&A leaders. In addition, you will partner with the FP&A team to assist them in developing and maintaining management reporting to improve decision-making. You will also coordinate data structure and process workflow changes to the planning process.


Job responsibilities include:


  • Manage data integrations into Adaptive Insights as appropriate, serve as primary point of contact for business and IT teams
  • Manage business rules impacting calculations, allocations and repositories built within Adaptive insights for the purposes of facilitating the Company’s annual budgeting exercise and recurring forecasts 
  • Provide leadership in the Adaptive Planning system design, development and test changes for usability, performance, and adherence to standards
  • Plan, review, and revise configurations and customizations to meet evolving business and operational needs
  • Develop, document, and implement policies, procedures, guidelines, and best practices to ensure data integrity and standardized end user processes
  • Lead internal trainings and regular information sharing activities
  • Troubleshoot intermittent data and/or break/fix issues
  • Maintain user permissions and role access
  • Analyze business requirements and translate them into effective & efficient application configuration
  • Perform additional tasks related to the administration of Adaptive Insights as needed


  • 5+ years of experience with system administration with a minimum of 2 years in FP&A preferred
  • Essbase, Anaplan or similar experience
  • Bachelor's Degree, or equivalent degree in Business, Finance or Accounting or relevant field
  • Adaptive Insights expert
  • Excellent data analysis skills
  • Superior communication skills and the ability to collaborate with all levels of an organization
  • Strong attention to detail


Our Benefits include:


  • Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.
  • Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.
  • Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.
  • Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.
  • Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at