Cloud Application Engineer - DevOps

Date: Jul 26, 2022

Location:

Budapest, PS, HU

Requisition ID: 32977

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

Job Information

Job Code: 00194008

Job Family: Research and Development

Job Function: Software Engineering

ABOUT THE OPPORTUNITY

Hello! We are Avaya Cloud. We exist at the intersection of cutting-edge Contact Centre solution, technology and creativity in the Cloud. Our Avaya cloud-based contact center makes experiences effortless, seamless, and context driven—memorable across all touch-points for customers and the employees who serve them.

ABOUT THE RESPONSIBILITIES

2022 is about growing our Cloud-based solution space. We are looking for a Cloud Application Engineer, that will be part of a global, virtual Advanced Cloud Engineering team, helping to build a meaningful cloud engineering disciplines, combining systems and platforms to develop creative solutions to operational problems. You will be a critical member in a team of curious problem solvers, with a diverse set of perspectives who are thinking big and taking risks. In this environment, you will support the successful delivery of solid solutions to high visibility projects. All rooted in an organization that provides the support and mentorship you need to learn and grow. As a Cloud Application Engineer, you'll be collaborating in a team focused on running better applications and systems in large scale production environments.

·   Participate in triage process of production issues and customer incidents in mission critical systems
·   Assess, troubleshoot and resolve application level (Tier 4) problems working with product developpers
·   Participate in RCA, hotfix or feature implementation and testing
·   Focus on using automation to improve service quality and prevent problem recurrence
·   Engage with the development teams throughout the development life cycle to influence new designs, architectures and standards enhancing large scale system performance and stability.
·   Influence, design and support non-invasive solutions for security updates, platform upgrades and architectural changes.
·   Evaluate new cloud technologies and tools to meet solution and business requirements

About You

·   2+ years of relevant experience in public cloud environments (Azure, GCP, AWS)
·   Experienced in application management (e.g. deployment, configuration and testing) in enterprise environment
·   Experienced with scripting (e.g. Bash, Powershell, Python) and automation tools (e.g. Terraform, Ansible) to reduce manual interaction with cloud platforms and applications
·   Familiar with infrastructure and application level monitoring (e.g. Data Dog, Azure Monitor)
·   Familiar with container solutions (e.g. Docker, Kubernetes)
·   Familiar with devops processes and tools (e.g Jenkins, Azure DevOps)
·   Excellent debugging and troubleshooting skills
·

#LI-HV1
#LI-Hybrid

Experience

3 years experience at the Engineer Two level or 5 – 8 years total experience

Education

Bachelor degree or equivalent experience

Master Degree is preferred but not essential

Footer

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).