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Sales Specialist III

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Date: Nov 14, 2018

Location: Beijing, 11, CN

Company: Avaya Corporation

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Job Information

Job Number: 21522

Summary of the Role

  • Carries Sales Quota for Avaya Contact Center Business in Greater China
  • Work in partnership with area sales team to drive contact center business
  • Develop the strategy, sales activity plan to achieve the assigned CC quota and KPI set by the APAC contact center leader and the Greater China MD.
  • Establish and maintain excellent relationships with RSLs in Avaya Greater China.
  • Work with top CC Channel partners in country and help them plan and execute the CC sales plan.
  • Work with the channel team to increase partner coverage in all contact center market segments and to drive sales programs with Channels Partners.
  • Launch sales initiatives to increase pipeline.

Requirements

  • Demonstrate business transformation and solution-selling approach.
  • Demonstrate executive relevance, and have ability to position complex solutions at senior IT and CxO level.
  • Demonstrate influence over Customer's & Partner’s strategy/behavior.
  • Demonstrate clear awareness of the Contact Center market pressures & trends and transitions in Greater China.
  • Understands and can articulate Avaya’s vision, strategy and architectural approach to Customer Experience Management
  • Desired Skills & Experience:
    • Minimum 7 years experience in Contact Center industry.
    • Proven track record in leading and winning major CC Sales opportunities.
    • Demonstrated success in launching & executing of Sales Programs with Channel partners.
    • Experienced in multi-level selling and comfortable in influencing CxOs, Contact Center Managers, Telecom Managers, IT Managers, etc
    • Familiarity with Avaya CC solutions will be a bonus.
    • Ability to work unsupervised and lead Sales engagements with Avaya’s Contact Center partners.
    • Candidate should have excellent written and verbal communications skills as well as good listening and strong presentation skills
    • Strong team player and ability to lead a multi-functional virtual team.
  • Help the Greater China Management team in creating Avaya thought leadership in Contact Center
  • Good business acumen in contact center industry and advise the Greater China and APAC Management team necessary actions and plans to achieve the business goals.
  • Develop Avaya Greater China Contact Center Strategies and plans to achieve the business goals

 

Experience

6 - 10 Years of Experience

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

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