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APS Consultant

Date:  Nov 10, 2020

Bangalore, Pune, Hyderabad, KA, IN

Requisition ID:  29004
About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Responsibilities
  • Acts as an independent Architect Engineer in support of creation and deployment of reference architecture designs to be consumed for global deployments of Avaya UC and CC solutions.
  • Individual Contributor that designs, installs, configures, customizes, implements and documents Avaya CC and UC reference solutions.
  • Deploy the reference solutions via Automation and fine-tune on an on-going basis. Use VMware tools such as vSphere and vCenter for deployment.
  • 5+ years of proven industry experience working with Avaya solution installations and configurations.
  • Ability to support multiple initiatives at any given time.
  • Provides management updates and reports on project responsibilities, progress, dependencies, risks and escalations.
  • Ability to work independently and in team environments in shifts with discipline in a remote working environment.
  • Willingness to travel on as needed basis.
  • Willingness to adopt and learn newer technology as needed.
Required Skills
  • Virtualization Technologies – VMWare, vSphere, vCenter
  • Strong Avaya UC and CC experience at solution level spanning multiple Avaya products.
  • Knowledge in Linux OS & Windows OS internal working
  • Proficient in Microsoft Visio and Microsoft Office (Word, Excel, Power Point)
  • Cloud knowledge will be an advantage
  • Integration of Avaya systems with other third-party non-Avaya adjuncts – CRM, Call Recording, Workforce Optimization, and others.


Desirable Skills
  • Avaya ACDS and/or ACSS Certification and Experience on many of the solutions outlined below -
    • Team Engagement, Aura Core, IX Workplace, IX Meetings, IX Messaging, CC Elite, CMS, Breeze, AES, Experience Portal, Oceana, Avaya Analytics, and others.
  • Create and document Architecture Design Artifacts for the solution – Power Point for higher level design representation, Technical Visio Drawings, Configuration Details /Test Plans in Excel and Detailed descriptions in Microsoft Word
  • SIP Session Management and SIP protocol knowledge
  • Core Data Networking and Network Management
  • Security Architecture and Design – signaling and media encryption
  • Strong scripting knowledge in Shell scripting and PowerShell
  • Security and Networking knowledge will be an advantage
  • Certification on VMWare, Microsoft Windows management, programming languages
  • Strong scripting knowledge in Shell scripting and PowerShell
  • Programming – HTML, CSS, Java Scripts, Python, REST API, Postman



5 - 10 Years of Experience
Bachelor degree or equivalent experience
Master degree or equivalent experience in Computer Science or Electrical Engineering
Preferred Certifications

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).