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Client Director


Virtual Office, KS, US

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

Manages assigned strategic account(s) (identified target accounts which are viewed as key strategic accounts) on a global basis. Provides professional leadership and coordination of sales/support teams for their account(s). Plans, organizes, leads, and controls balanced sales growth, continued account penetration, and customer satisfaction on a long term, multi-year focus. Implement the sales strategy to ensure that sales targets are met or exceeded in marketplace. Develop and maintain relationships with new and existing clients to expand sales. Identify new accounts to sell products and services to, to fulfil turn over objectives Maintain a high-profile Avaya presence in the market place through the creation of win-win situations with customers that turn a sales relationship into a long-term commercial partnership. Control costs to ensure that expenditure is being managed in line with budgets. Develop and deliver accurate sales forecasts in line with business objectives. Maintains high-level executive contact with account(s), focusing on the establishment and maintenance of a strategic relationship. Quota Size: Large/Top 5% accounts. Territory / Account Size: Global Product Responsibility: Products and/or Services. Formal training in sales techniques; Demonstrable track record of successful sales in the Voice / Data / Networking Industry; experience selling complex technical solutions to executive management; Ability to network within a customer organization to identify all key influencers and decision makers; Ability to work well with team members and collaborate effectively across the extended sales team. People Management: May have direct or indirect reporting regional sales people. Span of Control: 2-10. Reporting Relationship: 3rd Line/ 2nd Line Manager.

15+ Years of Experience
Bachelor degree or equivalent experience
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).