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Managing Director - Third Party Vendors

Date:  Jan 13, 2021

Atlanta, GA, US

Requisition ID:  28329

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

The Managing Director will provide overall strategic direction for third-party vendors, communicate goals, provide scorecard results and create tools to increase revenue. He/she will work closely with Implementation, Engineering, Marketing, and Installation and Maintenance teams to improve quality and maximize sales opportunities; Keep informed regarding industry information, new product information, and technology to continuously improve knowledge and performance of sales teams; Handle customer escalations and resolution of complex customer issues; Execute action plans to position sales for maximum revenue retention and market penetration; Utilize all reports and tools to uncover opportunities and provide strategy to the sales teams; Understand Avaya product lines and differentiators; Identify training gaps, prepare & deliver training and analyze effectiveness; Coordinate and attend various events at trade shows, third-party vendor & Avaya office locations.

About the Responsibilities

  • Developing regional “go-to-market” programs and supporting product launches throughout third-party ecosystem.
  • Work with Avaya Legal and Commercial Management on designing the third-party vendor contract and terms
  • Build collateral, training and marketing campaigns for the third-party portfolio.
  • Align Avaya and third-party sales & pre-sales teams
  • Perform all sales management activities which includes contract negotiations, pipeline management, sales operations and executive leadership.
  • Evaluate overall performance to improve individual third-party vendor strategies.

About the Requirements


  • 12+ years



  • Bachelors or equivalent experience preferred


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).  #LI-HK1

Nearest Major Market: Atlanta