Consulting Sales Engineer III
Sao Paulo, BR
ABOUT AVAYA
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.
Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at www.avaya.com.
ABOUT THE OPPORTUNITY
This role offers a dynamic and impactful position within our solutions specialist team, serving as a customer-facing business consultant pivotal to driving our sales process. The selected candidate will be fully accountable for an assigned revenue target, playing a crucial role in developing opportunities with major accounts and navigating complex sales scenarios. You will act as an expert consultant, adept at uncovering both explicit and latent customer needs, identifying challenges, and meticulously defining business requirements alongside our customers or partners.
Your responsibilities will extend to leading product requirements, translating the technical facets of our solution portfolio into tangible business advantages for a range of tactical and strategic initiatives. Your expertise in large enterprise IT architectures and implementations will be instrumental in achieving a trusted advisor status among our account teams and customers.
The role involves delivering comprehensive technical presentations to high-level stakeholders, facilitating whiteboard discussions tailored to specific client needs, and orchestrating demos, trials, and proof-of-concept projects for sophisticated integrations. As a thought leader, you will be expected to lead knowledge transfer sessions, imparting the latest technical, industry, and product insights to our teams, customers, and partners.
Your mentorship will also extend to guiding less-experienced consultants, enhancing their expertise and ensuring a high standard of technical mastery across our solution stack. This position requires staying abreast of competitive market trends within your area of specialty and contributing to our knowledge base through white papers, design guides, and technical articles. Engaging with our community via social media to share insights and participating as a lead speaker at various events will also be key components of your role.
ABOUT YOU
• Demonstrated experience as a customer-facing business consultant in a high-touch, consultative sales environment, particularly within large enterprises.
• Proven track record of achieving and exceeding revenue targets and quotas.
• Strong consultative skills with the ability to uncover hidden customer needs and articulate complex solutions.
• Expertise in large-scale enterprise IT architectures, with a deep understanding of how to navigate and implement complex solutions.
• Established status as a trusted advisor with the ability to influence senior-level stakeholders through in-depth technical presentations and discussions.
• Experience in leading high-impact product demonstrations, trials, and proof-of-concept initiatives for complex integrations.
• Exceptional ability to transfer knowledge, mentoring both internal teams and external stakeholders on the latest technical, industry, and product developments.
• Comprehensive understanding of competitive products and market dynamics within your area of specialty.
• Strong contribution to thought leadership through the publication of white papers, design guides, and technical articles, as well as active engagement in social media and speaking engagements.
• Experience with Avaya products or similar competitive solutions, particularly in large-scale and complex communication system architectures.
• Background in multiple vertical markets solutions planning, implementation, and operational management.
• Formal IT consulting experience is highly desirable.
BENEFITS
Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.
Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.
Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.
Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.
Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.
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