HR Business Partner Mgr - Ottawa

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.

The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.

ABOUT THE OPPORTUNITY

The HR Business Partner will play an integral role collaborating and partnering with the Senior HR Business Partner across different functions in the organization. 
In this position, you will be responsible for HR programs including, but not limited to, performance management, employee relations, resource planning, HR metrics and collaboration on other ad hoc HR initiatives and projects. 
You will be an integral part of the Human Resources team during a transformational time, working closely with peers and the Centers of Excellence across HR (COEs). You'll be on the front line of partnering with the business at all levels, driving all organizational development needs, talent management, change management and business initiatives. You will be a crucial member of the HR Business Partner community. You will drive processes that support change and optimize the company’s investment in human capital while ensuring alignment and support of corporate culture and business initiatives.  
As an HR Business Partner, you will manage and lead these responsibilities regionally for your responsible groups.  This position may have the opportunity for a hybrid schedule.
 

• Partner with the Sr. HRBP and client group to design, plan and implement creative, best-in-class HR strategy, initiatives and solutions.
• Build credible, trusted relationships with your client group(s) to understand their business needs, challenges and business objectives.
• Assess culture, market and employee trends.  Educate leaders on effective HR practices that will positively affect the business.
• Identify, support, and drive change management and OD efforts in collaboration with the TM team as needed.
• Analyze trends and metrics across business groups.
• Coordinate with other Global HR Business Partners on shared issues and solutions.
• Address employee relations matters to facilitate resolution.
• Ensure that business leaders are making decisions and taking actions that are in accordance with company policy and legal requirements.
• Assist in the development, design and execution of corporate HR programs and projects.  Must possess the initiative and capability to own and drive a program or project to completion with little to no supervision.
• Improve manager and employee performance by pro-actively identifying and assessing problems; evaluating potential solutions; implementing selected solution; coaching and counseling leaders, managers, and employees.
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. 

ABOUT YOU

• Minimum 5 years of related HR experience with a minimum of a bachelor’s degree and or masters degree in a related field
• Ability to successfully navigate and deliver in a global, high growth, changing environment in high tech working with technical organizations
• Strong presence and communications skills, and ability to influence at the at all levels of management
• Demonstrated success working in a highly collaborative, matrixed environment, with a track record of accomplishments with measurable business impact
• Ability to address difficult issues and make tough decisions.
• Skilled at driving change, shaping culture, influencing leadership, developing talent, managing risk and ensuring compliance.
• Full knowledge of legal implications of the employment relationship in Canada
• Labor Relations experience or working in an union environment is a plus

Experience

Education

EQUAL OPPORTUNITIES & PRIVACY STATEMENT

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job description is subject to change. Nothing in this job description restricts Avaya’s right to alter the duties and responsibilities of this position at any time for any reason. 

You may review the Avaya Global Privacy Policy, accessible at https://www.avaya.com/en/privacy/policy/ and applicable Privacy Statement relevant to this job posting is accessible at https://www.avaya.com/en/documents/info-applicants.pdf. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf